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Catering terminal service intelligent management system

A technology of intelligent management system and terminal service, applied in the field of intelligent management system of catering terminal service, can solve the problems of lack of interaction, information sluggish or deviation, inability to guarantee customer experience and service, etc., to achieve intelligent management and improve experience satisfaction Effect

Inactive Publication Date: 2017-12-15
太仓宏璟瑞远物业管理有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in actual operation, especially before and after the transaction, there is a lack of real-time interaction between merchants and customers, resulting in information lag or deviation between the two, and the customer experience and service cannot be guaranteed.

Method used

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  • Catering terminal service intelligent management system

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Embodiment Construction

[0017] In order to deepen the understanding of the present invention, the present invention will be further described below in conjunction with the embodiments and accompanying drawings. The embodiments are only used to explain the present invention and do not constitute a limitation to the protection scope of the present invention.

[0018] Such as figure 1 A catering terminal service intelligent management system is shown, including a client terminal, a service terminal and a business terminal configured through a cloud server for information interaction, wherein the client terminal is used for editing and inputting catering demand information by the client and sending it to the service terminal ; The service terminal is used to receive the catering demand information from the customer terminal, and send an instruction waiting for a response to the merchant terminal; after the merchant terminal responds to the catering demand information, it implements the catering service in...

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PUM

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Abstract

The present invention discloses a catering terminal service intelligent management system. The system comprises a client terminal, a service terminal and a merchant terminal configured to realize information interaction arrangement through a cloud server. the client terminal is configured to allow clients to edit and input catering demand information and send the catering demand information to the service terminal; the service terminal is configured to receive the catering demand information from the client terminal and send an instruction of waiting for response to the merchant terminal; the merchant terminal is configured to carry out catering service information adaptive to the catering demand information after the merchant terminal responds to the catering demand information and feed the catering service information back to the client terminal. The information interaction arrangement of the client terminal and the merchant terminal is configured to complete real-time interaction of merchant and clients so as to effectively complete the catering service link, improve the client experience and merchant convenience and realize catering service intelligent management.

Description

technical field [0001] The invention relates to the technical field of catering management, in particular to an intelligent management system for catering terminal services. Background technique [0002] The operation mode of the traditional catering service industry mainly includes: the waiter records the user's order information, sends the order to the back kitchen, and the back kitchen cooks the dishes, and then passes the dishes to the ordering table through the waiter. After the user has finished eating, the cash register calculates the settlement according to the order information transmitted by the waiter. This operation mode relying on the waiter to run around is relatively inefficient and the user experience is also poor. Under the tide of the Internet, the new information-based catering experience has become a new form and trend of catering consumption. Through modern information-based means such as mobile APP clients, group-buying websites, and WeChat, people can ...

Claims

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Application Information

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IPC IPC(8): G06Q50/12G06Q10/06
CPCG06Q10/0631G06Q50/12
Inventor 徐继庄
Owner 太仓宏璟瑞远物业管理有限公司
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