Session processing method, device and storage medium

A processing method and confidence level technology, applied in speech analysis, digital transmission system, speech recognition, etc., can solve problems such as heavy workload

Active Publication Date: 2021-03-16
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a session processing method, device and storage medium, which avoids the problem of heavy pre-marking workload in the prior art, and is applicable to all technical fields

Method used

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  • Session processing method, device and storage medium
  • Session processing method, device and storage medium
  • Session processing method, device and storage medium

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Embodiment Construction

[0087] In order to make the purpose, technical solutions and advantages of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the embodiments of the present invention. Obviously, the described embodiments are part of the implementation of the present invention. example, not all examples. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0088] Interpretation of the technical terms of the present invention:

[0089] Pronouns refer to: Use pronouns to refer to words or expressions in conversational messages. Commonly used pronouns include: this, that, the first, the one in front, the one in the middle, etc.

[0090] Exemplary, such as "recommended 30 yuan 2GB traffic package, 50 yuan 3GB traffic package, ...

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Abstract

The invention provides a conversation processing method and device and a storage medium, wherein the conversation processing method comprises the following steps of: acquiring contents to be supplemented in a current conversation message if a reference expression exists in the current conversation message; supplementing the contents to be supplemented of the current conversation message accordingto a historical conversation message, wherein the historical conversation message is a message with complete semantics; acquiring a response message of the current conversation message according to the complete semantics of the current conversation message; and playing the response message. According to the invention, the content to be supplemented in the current session message in which the reference expression exists is supplemented through the historical conversation message, so that the semantics of the current conversation message is complete, and the response message is returned to a user; and the method avoids the problem of large workload of pre-labeling in the prior art, and is applicable to all technical fields.

Description

technical field [0001] The present invention relates to the technical field of voice interaction, in particular to a conversation processing method, device and storage medium. Background technique [0002] With the rapid development of artificial intelligence (AI), more and more products and applications such as smart customer service, smart assistant, car navigation and smart home have introduced conversational human-computer interaction. In human-computer single-round interaction question answering, usually by identifying multiple single-round interaction templates, when the obtained user's question is a question in the identified template, the user's intention is obtained through structured extraction; for example, the identified template is "Train tickets from A to B", when the user's question is "Help me inquire about train tickets from Beijing to Xi'an", the question conforms to the identified template, and the user's intention in this question is extracted as "Inquire...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/18G10L15/22H04L12/58
Inventor 王硕寰孙宇于佃海
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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