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Billing method and billing system for robot voice call

A voice call and billing system technology, applied in telephone communication, text database query, unstructured text data retrieval, etc., can solve problems such as system complexity

Active Publication Date: 2020-12-22
上海言通网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] As mentioned above, because the system for telemarketing or voice calls provided by intelligent robots is too complicated, it is not a simple matter to bill the voice call services provided by intelligent robots. Those skilled in the art urgently need to provide a robot voice call Billing method and its billing system to solve the above-mentioned problems in the prior art

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  • Billing method and billing system for robot voice call
  • Billing method and billing system for robot voice call
  • Billing method and billing system for robot voice call

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Embodiment Construction

[0061] The following description serves to disclose the present invention to enable those skilled in the art to carry out the present invention. The preferred embodiments described below are only examples, and those skilled in the art can devise other obvious variations. The basic principles of the present invention defined in the following description can be applied to other embodiments, variations, improvements, equivalents and other technical solutions without departing from the spirit and scope of the present invention.

[0062] Those skilled in the art should understand that in the disclosure of the present invention, the terms "vertical", "transverse", "upper", "lower", "front", "rear", "left", "right", " The orientation or positional relationship indicated by "vertical", "horizontal", "top", "bottom", "inner", "outer", etc. is based on the orientation or positional relationship shown in the drawings, which are only for the convenience of describing the present invention...

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Abstract

The invention provides a robot voice call charging method, which is used for providing a charging method for a robot voice call service, and comprises the following steps of determining a voice direction of a robot; determining the voice content of the robot according to the voice direction of the robot; and obtaining the charging number according to the voice content of the robot.

Description

technical field [0001] The present invention mainly relates to a robot voice call system. Specifically, the present invention mainly provides a charging method for a robot voice call and a charging system thereof. Background technique [0002] The current telemarketing work is mainly carried out by manually dialing the phone, and the sales company recruits an operator to conduct telemarketing for the product. However, there are many limitations in telephone sales through the operator. For example, the operator cannot maintain enthusiasm for work for a long time, and is prone to emotional fluctuations when encountering a bad dialogue situation, which easily leads to the effect of telephone sales being discounted; The time utilization rate is low, and the work efficiency will decrease due to many factors, which will easily lead to a longer transaction cycle; in addition, it is difficult to collect marketing data through telephone sales by operators, so repeated telemarketing i...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M15/00H04M3/527G06Q30/02G06F16/33G06F16/35
Inventor 沈悦袁晓茹李闯
Owner 上海言通网络科技有限公司