Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Text processing method and device, electronic equipment and readable storage medium

A text processing and text technology, applied in the computer field, can solve the problems of increased workload of manual analysis, high cost of manual processing, inability to leave manual processing, etc., to achieve the effect of reducing the cost of manual analysis and improving reply efficiency

Active Publication Date: 2019-10-18
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
View PDF7 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the process of realizing the concept of the present disclosure, the inventor found that there are at least the following problems in the prior art: the rapid and accurate analysis of the content of customer questions and messages cannot be separated from manual processing.
However, the cost of manual processing is high, and it is difficult to effectively improve the efficiency
Among them, the reasons for the above problems mainly include: the number of customer question messages has increased rapidly, which has led to a substantial increase in the workload of manual analysis
Customer question messages are usually highly subjective, and the obtained question messages contain a considerable part of low-value information, which seriously affects the analysis efficiency
The language used in customer messages is not standardized, which further hinders the efficiency of analysis

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Text processing method and device, electronic equipment and readable storage medium
  • Text processing method and device, electronic equipment and readable storage medium
  • Text processing method and device, electronic equipment and readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0030] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. It should be understood, however, that these descriptions are exemplary only, and are not intended to limit the scope of the present disclosure. In the following detailed description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments of the present disclosure. It may be evident, however, that one or more embodiments may be practiced without these specific details. Also, in the following description, descriptions of well-known structures and techniques are omitted to avoid unnecessarily obscuring the concept of the present disclosure.

[0031] The terminology used herein is for the purpose of describing particular embodiments only, and is not intended to be limiting of the present disclosure. The terms "comprising", "comprising", etc. used herein indicate the presence of stated features, ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention provides a text processing method. The text processing method comprises the steps of obtaining a to-be-processed text; determining the vocabulary of each predetermined type of word bankin a plurality of predetermined types of word banks included in the to-be-processed text; and according to the vocabulary, utilizing the prediction model to obtain the prediction value degree of the to-be-processed text. The invention further provides a text processing device, electronic equipment and a computer readable storage medium.

Description

technical field [0001] The present disclosure relates to the technical field of computers, and more specifically, to a text processing method and device, an electronic device, and a computer-readable storage medium. Background technique [0002] With the rapid development of the Internet, it has become an important way to improve product satisfaction and customer experience by obtaining customer questions and messages through online channels and in-depth analysis of these messages. [0003] In the process of realizing the concept of the present disclosure, the inventors have found that at least the following problems exist in the prior art: the rapid and accurate analysis of the content of customer questions and messages cannot be separated from manual processing. However, the cost of manual processing is high, and it is difficult to effectively improve the efficiency. Among them, the reasons for the above problems mainly include: the number of customer question messages in...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/33G06K9/62G06F17/27
CPCG06F16/3344G06F40/205G06F18/214
Inventor 李嘉淳张培
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com