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Service message processing method, device and equipment

A message processing and message technology, applied in the computer field, can solve the problems of serious digital backlog and low efficiency for users to find important messages, so as to improve the conversion rate and realize the effect of personalized processing

Pending Publication Date: 2021-11-26
ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Generally, the message content bearing medium in the message list can be called a message box. As the types of message boxes continue to increase, there are more and more messages generated by users. These messages are arranged in the message list in chronological order, so that The efficiency of users to find important messages is getting lower and lower, and the digital backlog is getting more and more serious, which eventually makes users feel indifferent to the digital backlog and no longer visits the message list

Method used

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  • Service message processing method, device and equipment
  • Service message processing method, device and equipment
  • Service message processing method, device and equipment

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Embodiment Construction

[0024] In order to enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the embodiments of this specification will be clearly and completely described below in conjunction with the drawings in the embodiments of this specification. Obviously, the described The embodiments are only some of the embodiments in this specification, not all of them. Based on the embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of this specification.

[0025] With the development of computer technology, more and more application programs or applets are developed and used, and people can receive various information and process various businesses through the application programs or applets. Generally, an application program or a small program can carry multiple services, and as the types of services increase, t...

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Abstract

The invention provides a service message processing method, device and equipment. The method comprises the following steps: calculating a relationship score change value between a user and a service message when the user operates the service message each time; and after message processing trigger information is received, obtaining a current relation score between the user and the target service message based on accumulation and summarization of each relation score change value, wherein the current relation score can represent the closeness degree between the user and the target service message or the attention degree of the user on the target service message; furthermore, determining a message processing decision for the target service message based on the current relation score, and providing different processing modes for different service messages. The reading requirements of the user for different service messages are met, personalized processing of the service messages is achieved, and the message conversion rate and the message viewing efficiency of the user are improved.

Description

technical field [0001] This specification belongs to the field of computer technology, and in particular relates to a service message processing method, device and equipment. Background technique [0002] With the development of computer and Internet technology, people's daily work and life are increasingly inseparable from the Internet, and more and more businesses can be completed on the Internet. General business service messages can be sent to user terminals through the network for users to view, such as: payment reminder information, logistics notification information, product activity information, etc. [0003] Generally, the message content bearing medium in the message list can be called a message box. As the types of message boxes continue to increase, there are more and more messages generated by users. These messages are arranged in the message list in chronological order, so that The efficiency of users to find important messages is getting lower and lower, and ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/54G06F9/451
CPCG06F9/542G06F9/451
Inventor 董燕萍陈晓斌林源谭谦王儒林代磊
Owner ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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