Self-service endorsement method, system and device and storage medium
A system module and receiving system technology, applied in the computer field, can solve the problems of reducing the efficiency of passenger rebooking tickets, the workload of staff rebooking is heavy, and the inability to rebook for free, so as to achieve the effect of improving efficiency
Pending Publication Date: 2022-04-19
TRAVELSKY
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Problems solved by technology
[0002] When the flight is changed due to factors such as weather, passengers who purchase tickets through the airline's website, passenger self-service terminal, and other channels supported by the airline can change the purchased ticket for free in the purchase channel, but purchase through a third-party system Passengers with tickets cannot perform free self-service rebooking, and can only be rebooked by airline staff or agents of third-party systems, resulting in a relatively large workload for the staff and reducing the number of passengers rebooking tickets. s efficiency
Method used
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[0026] Embodiments of the present application will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the present application are shown in the drawings, it should be understood that the application may be embodied in various forms and should not be construed as limited to the embodiments set forth herein; A more thorough and complete understanding of the application. It should be understood that the drawings and embodiments of the present application are for exemplary purposes only, and are not intended to limit the protection scope of the present application.
[0027] When the flight is changed due to factors such as weather, passengers who purchase tickets through the airline's website, passenger self-service terminal, and other channels supported by the airline can change the purchased ticket for free in the purchase channel, but purchase through the agent system Passengers with tickets cannot perform free self-se...
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The invention discloses a self-service endorsement method, system and device and a storage medium, and the method comprises the steps that an endorsement system module obtains an endorsement message of a passenger in response to the endorsement operation of the passenger in a third-party system, and the endorsement message comprises the information of the original flight of the passenger and the information of the target flight; on the basis of the endorsement message, performing authority verification on endorsement operation of the passenger; after the verification is passed, obtaining available shipping spaces of the target flight, and judging whether the number of the available shipping spaces is greater than or equal to the number of passengers who sign in the target flight from the original flight or not; if yes, marking the state of the original flight segment information of the original flight as cancel, and adding the target flight segment information of the target flight; and sending the resigning result of the passenger to a passenger notification module so as to send the resigning result to the passenger. According to the self-service endorsement method provided by the embodiment of the invention, a passenger buying a ticket in a third-party system can realize free endorsement of the passenger ticket in a self-service manner, and the endorsement efficiency of the passenger is improved.
Description
technical field [0001] The present application relates to the field of computer technology, and in particular to a method, system, equipment and storage medium for self-service rebooking. Background technique [0002] When the flight is changed due to factors such as weather, passengers who purchase tickets through the airline's website, passenger self-service terminal, and other channels supported by the airline can change the purchased ticket for free in the purchase channel, but purchase through a third-party system Passengers with tickets cannot perform free self-service rebooking, and can only be rebooked by airline staff or agents of third-party systems, resulting in a relatively large workload for the staff and reducing the number of passengers rebooking tickets. s efficiency. Contents of the invention [0003] The embodiment of the present application provides a method, system, device and storage medium for self-service rebooking, so as to improve the efficiency o...
Claims
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IPC IPC(8): G06Q30/06G06Q50/30
CPCG06Q30/0635G06Q30/0617G06Q30/0609G06Q50/40
Inventor 冯岩傅之凤陈光张之宇张成杰
Owner TRAVELSKY