Power failure information management system based on trouble call management system

Abstract

The invention discloses a power failure information management system based on a trouble call management system, which includes a trouble call management system, a power transmission and distribution production management system, and a load control information system, wherein the trouble call management system is provided with a power failure information management module used for power failure information sheet management, power failure information distribution and power failure information statistics as per scheduled power failure information and information of power supply outage and ration; the power transmission and distribution production management system is used for outputting the scheduled power failure information to the trouble call management system; and the load control information system is used for outputting the information of power supply outage and ration to the trouble call management system. According to the invention, a unified power failure information management platform is provided for related personnel to share and distribute power failure information of all kinds in a unified manner, thereby reducing links and time for information transmission, improving the power line repair and information sharing capability of daily operation, and realizing the lean management; and reply to power failure and power recovery of various types such as scheduled outage and outage caused by failure can be quickly carried out, and cross-system and cross-department power failure integration and procedure coherence are realized, so that the quality of the service for users is improved.

Description

technical field [0001] The invention relates to a power outage information management system, in particular to a power outage information management system based on a fault emergency repair response system. Background technique [0002] TCM is the abbreviation of Trouble Call Management in English for the fault repair response system. System (CMS), etc., is a data platform that comprehensively analyzes real-time information on distribution network operation, equipment maintenance information, user information, and geographic information. Specifically, in terms of business, TCM includes not only the management of the acceptance process of user repair reports, but also the management of the internal fault repair processing business and workflow of the power supply company, and further includes the management of repair reports, faults, and emergency repair processing information among users, on-site personnel, and command personnel. Information sharing and transparency among p...

AI Technical Summary

Problems solved by technology

[0005] In the event of power outages caused by planned power outages, staggered peak avoidance, and power cuts, the dispatching department will send the power outage plan to relevant departments in advance, and the power outage notification department will inform users in time. However, if there are new plans or plan changes, On the consulting side, it was unable to automatically obtain key information such as recommissioning time and power supply users in a timely manner

Similarly, in the case of fault repairs, due to the suddenness of power grid faults, it is necessary to isolate and repair faults immediately. The current method of issuing power outage notifications is still relatively old. Although the TCM module integrated in the PMS system can send information related to fault repairs It was transmitted to the hotline system, but there was an incomplete and untimely situation, and the dispatching department could not notify the user in time after the fault occurred, and inform the reason of the power outage and the repair time

It often leads to the situation that the consultant still needs to call the dispatcher to consult the dispatcher about the repair progress and the scope of influence before replying to the user's inquiry about the fault information.

This not only delays the time to reply to users, but also affects the fault handling of dispatchers. In extreme weather such as thunderstorms or typhoons or large-scale power grid outages, it is impossible to reply to customers in time.

[0006] The TCM emergency repair system used by the emergency repair support group cannot obtain real-time user power outage information in a timely manner, nor can it obtain the operation commands issued by the dispatcher. The entire fault report and repair system lacks an accurate user power outage information management platform

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