Crash response assistance in the event of a physical
server experiencing a hardware and / or
software failure (i.e., crashing) while hosting
Virtual Machine (VM) servers. Notification of a physical
server hardware and / or
software failure triggers acquisition of details about the failure. Based on the
crash details, impacted VM servers are identified and validations are performed to determine whether impacted VM servers have recovered to a powered-on state or remain in a powered-off state. Once stakeholders / users and / or support groups associated with the physical
server, impacted VM servers and / or applications executing on the impacted VM servers are identified and, service interruption notifications are communicated to the identified stakeholders / users and support groups, which identify at least one impacted VM server and at least one application executing on the identified VM server(s) and whether the VM server has returned to a powered-on state or remains in a powered-off state.