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Realization method of human-centered cooperative workflow system and apparatus thereof

A system implementation and workflow technology, applied in data processing applications, resources, computing, etc., can solve the problems of lack of dynamic characteristics, lack of practicability and convenience, and cumbersome operations in the process, so as to enhance the ability of free collaborative processing. Effect

Inactive Publication Date: 2013-10-16
CHINA TOBACCO ZHEJIANG IND
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, most workflows are centered on the process, and the operation of the process lacks dynamic characteristics. Before the operation, the nodes and processing personnel of the process are configured. The process and operation will be cumbersome, lacking practicality and convenience
At the same time, the general workflow requires the user to log in to the system and enter the corresponding link of the process to operate. If there are many instances to be processed, it is necessary to query one by one before performing subsequent operations, which is very inconvenient

Method used

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  • Realization method of human-centered cooperative workflow system and apparatus thereof
  • Realization method of human-centered cooperative workflow system and apparatus thereof

Examples

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Embodiment Construction

[0027] The following uses a process example to further illustrate the technical details of the present invention in the practical application of workflow:

[0028] first step

[0029] First instantiate a business object and publish an event for that business object. The process sequence definition reads the qualified process list from the process definition library through the instances and events of the business object. Process the matched processes in a loop, and instantiate the processes that meet the conditions according to the conditions of the business object instance matching rules. Depending on the business situation, there may be multiple process instances.

[0030] Second step

[0031] Find the activity with the smallest sequence number (Sequence) in the process instance, instantiate this activity, and send emails, SMS messages and portal to-do items according to the activity's agent configuration information, waiting for the user to process. The processed human-computer ...

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Abstract

The invention relates to a realization method of a human-centered cooperative workflow system. By using the method of the invention, process sequence motion is taken as a main line and processing is performed, and simultaneously an ability of carrying out free cooperation processing between related users of process nodes is increased. The method can be used for a man-machine interaction interface of a process backlog. Node information which is processed according to the sequence and cooperation information of free jump between the nodes during a process instance operation process are fully displayed. An equal stress is laid on the processing according to the process sequence and the cooperation processing.

Description

Technical field [0001] The invention belongs to the field of workflow system realization, and proposes a new human-centered collaborative workflow realization method and device on the basis of the existing workflow technology. Background technique [0002] Workflow technology is currently the most widely used technology involving process management in office systems (OA) and customer relationship management systems (CRM). However, most workflows are process-centric, and the operation of the process lacks dynamic characteristics. The nodes and processing personnel of the process are configured before the operation. If the node changes and jumps of the process are encountered, the original process needs to be redefined. The process and operation will be cumbersome and lack practicality and convenience. At the same time, the general workflow requires users to log in to the system and enter the corresponding links of the process to perform operations. If there are many instances to ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06
Inventor 朱剑平陆海龙孟磊
Owner CHINA TOBACCO ZHEJIANG IND
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