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Online vehicle maintenance

A vehicle diagnostic system and vehicle technology, applied in the field of online vehicle diagnostic systems, can solve problems such as failure of devices or components, problems that are difficult to diagnose, and defects that cannot be found and eliminated

Active Publication Date: 2014-11-19
FORD GLOBAL TECH LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, many times drivers do not know when a device or component has failed, or whether it is critical to schedule repairs immediately, or the cost of repairs required
Further, DTCs can be caused by various reasons, making it difficult to diagnose the root cause of the problem
This leads to failure to find and eliminate defects, which ultimately leads to customer dissatisfaction

Method used

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Examples

Experimental program
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Embodiment Construction

[0010] A system includes a vehicle controller having a processor and in communication with a communication device and a vehicle display, the controller configured to receive sensor input including at least one fault trigger and contextual data captured during the fault trigger. The controller may analyze fault triggers via a processor to determine fault events. The controller can determine an appropriate service center and transmit fault events and context data to the service center via the communication means. The controller may be configured to receive the analysis report and the appointment request and output the analysis report and the appointment request to the vehicle display device.

[0011] figure 1 An exemplary vehicle is shown having an online maintenance system 10 . System 10 can take many different forms and include multiple and / or alternative components and devices. While example systems are shown in the figures, the intention is not to be limited to the exampl...

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PUM

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Abstract

A system includes a vehicle controller having a processor and in communication with a communications device and vehicle display, the controller configured to receive a sensor input containing at least one of a fault trigger and a contextual data captured during the fault trigger. The controller may analyze, via the processor, the fault trigger to determine a fault event. The controller may determine an appropriate service center and transmit, via the communications device, the fault event and contextual data to the service center. The controller may be configured to receive an analysis report and an appointment request and output the analysis report and appointment request to a vehicle display device.

Description

technical field [0001] The invention relates to a vehicle maintenance system, in particular to an online vehicle diagnosis system. Background technique [0002] Modern vehicles are complex mechatronic systems utilizing multiple devices, modules, subsystems, etc., which communicate with each other to help the vehicle operate safely and efficiently. As with many systems, these types of devices, modules, subsystems, etc. are susceptible to errors, malfunctions and failures that affect the operation of the vehicle. When such an error or failure occurs, the affected device or component will typically issue a trouble code, eg, a Diagnostic Trouble Code (DTC). DTCs can be received by a component or system controller, which can be analyzed by a service technician or engineer. However, many times drivers do not know when a device or component has failed, or whether it is critical to schedule repairs immediately, or the cost of repairs required. Further, DTCs can be caused by vario...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): B60R16/02
CPCG07C5/008G07C5/0816G06Q10/10
Inventor 约瑟夫·F·斯坦乃克赛玛卡·哈希米约翰·A·洛克伍德
Owner FORD GLOBAL TECH LLC