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Complete-flow WeChat service number based on medical service seeking anxiety management

A WeChat service account and full-process technology, applied in the field of medical services, can solve problems such as shortened time intervals and failure to obtain reports, so as to improve service quality and benefit personal health management

Inactive Publication Date: 2014-12-24
SHANGHAI TENTH PEOPLES HOSPITAL
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The precise diagnosis and localization of diseases are inseparable from various laboratory and imaging examinations. Although the time interval from the completion of the examination to the issuance of the report is gradually shortened with the upgrading of equipment and the increase of human resources in related departments, there is still considerable The report cannot be obtained on the day of the quantity inspection

Method used

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  • Complete-flow WeChat service number based on medical service seeking anxiety management

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Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0022] as attached figure 1 Shown: A full-process WeChat service account based on medical anxiety management. The WeChat service account includes three system modules: a medical platform, a public platform and a user platform. The medical treatment platform is composed of five menu bars: self-pre-examination, expert appointment, parking information, waiting queue and expert comments. The user platform is composed of four menu bars: my doctor, my report, my appointment and binding and unbinding.

[0023] The specific implementation process of the WeChat service account based on the whole process of medical anxiety management in the present invention is as follows:

[0024] Before seeing a doctor, the patient scans the QR code or searches for the hospital to be visited, and pays attention to the WeChat service account of the hospital. In the system module of the user platform, the patient fills in the user's medical treatment number, ID number and mobile phone number in the b...

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Abstract

The invention relates to a complete-flow WeChat service number based on medical service seeking anxiety management. The WeChat service number comprises three system modules including a medical service seeking platform, a public platform and a user platform. The medical service seeking platform is composed of five menu bars including a self preexamination menu bar, an expert appointment menu bar, a parking information menu bar, a waiting queue menu bar and an expert comment menu bar. The public platform is composed of five menu bars including a hospital introduction menu bar, a traffic information menu bar, a hospital microview menu bar, an in-hospital navigation menu bar and a social worker recruitment menu bar. The user platform is composed of four menu bars including a my-doctor menu bar, a my-report menu bar, a my-appointment menu bar and a binding and unbinding menu bar. The complete-flow WeChat service number has the advantages that a client can conveniently and effectively arrange his / her schedule; the problem that the client does not know what department to register for seeing a doctor is solved; the client is notified of parking spaces near a hospital so that the client can quickly find a parking place; evaluations and scores about an expert by patients are displayed in real time; the patients can check examination report results immediately and know health conditions of themselves timely, so that personal health management is facilitated.

Description

technical field [0001] The invention relates to the field of medical services, in particular to a full-process WeChat service account based on the management of medical anxiety. Background technique [0002] Nowadays, when it comes to going to the hospital to see a doctor, I believe that nine out of ten people will frown. In order to improve patients' medical experience and create a harmonious relationship between doctors and patients, medical and health administrative departments, hospitals and doctors have made great efforts to regulate the behavior of hospitals and doctors by establishing rules and regulations. The efforts of all parties have achieved certain results, and the public's satisfaction with medical services is rising. However, there is still a big gap from the standards in people's minds. [0003] From an economic point of view, the supply of medical services is always scarce, so waiting in line is unavoidable. For this, the majority of patients and their fa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/22
Inventor 范理宏余飞沈迎春于学靖金逸生星石庆
Owner SHANGHAI TENTH PEOPLES HOSPITAL
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