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Business process management method, apparatus and device

A technology of business process and management method, which is applied in the field of business process management method, device and equipment, and can solve problems such as the inability to meet the dynamic change needs of business process business performance requirements

Active Publication Date: 2017-07-04
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a business process management method, device and equipment to solve the problem that the current business process only focuses on the basic functions of the business and cannot meet the needs of dynamic changes in business processes and business performance requirements

Method used

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  • Business process management method, apparatus and device
  • Business process management method, apparatus and device
  • Business process management method, apparatus and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0164] refer to figure 2 As shown, it is a specific flow chart of building an atomic process combination instance according to business requirement A.

[0165] S201: The server analyzes the business requirement A, decomposes the business requirement A into M steps, and obtains the execution order of the M steps.

[0166] The server uses the execution sequence of the M steps as the combination basis for the atomic process combination instance.

[0167] S202: The server analyzes and determines a corresponding functional requirement for each step, and determines a corresponding functional attribute description for each functional requirement.

[0168] S203: The server analyzes the service requirement A, and determines N non-functional requirements.

[0169] S204: The server queries the atomic process library according to the current functional requirements, and judges whether there is an atomic process that meets the functional attribute description corresponding to the curren...

Embodiment 2

[0179] refer to image 3 As shown, it is a specific flowchart for judging whether to replace the atomic process according to the monitoring results of the activated atomic process after the construction of the atomic process combination instance according to the business requirement A is completed.

[0180] S301: The server monitors each activated atomic process.

[0181] S302: The server judges whether the execution record parameter of the feedback-based attribute of the atomic process satisfies a preset monitoring threshold range, and if not, executes S303; otherwise, executes S301.

[0182] S303: The server marks the atomic process whose execution record parameter does not meet the preset monitoring threshold range as the atomic process that needs to be replaced.

[0183] S304: The server re-selects a new target atomic process group according to the non-functional requirements corresponding to the atomic process to be replaced and the candidate atomic process group.

[01...

Embodiment 3

[0197] The method for managing the business process in the embodiment of the present invention will be specifically described below by taking the requirement of a new package service launched by a telecom operator as an example.

[0198] First, the server analyzes the business requirements and concludes that to realize the business requirements, the typical business steps of telecom operators are divided into four steps, which are:

[0199] 1. Customer contact → 2. The customer applies to use the new service → 3. The telecom operator signs a contract with the customer → 4. Confirms that the contract is successful, and the customer starts to use the new service.

[0200] The execution order of these 4 steps is executed sequentially according to the step numbers.

[0201] Then, define the functional requirements and corresponding functional descriptions of these four business steps:

[0202] ·The functional requirements of are: promote new business to customers, make customers...

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PUM

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Abstract

The invention relates to the field of computers, in particular to a business process management method, apparatus and device. The method comprises the steps that a server obtains a business demand and decomposes the business demand into M functional demands and N non-functional demands, thereby realizing fine granularity division of a business process; the server performs screening in an atomic process library to obtain M alterative atomic process groups; the server performs screening in the M alterative atomic process groups to obtain N target atomic process sets, thereby realizing reuse of the business process and resources; and the server activates atomic processes in the N target atomic process sets obtained by screening, and establishes corresponding atomic process combination instances by adopting the N activated atomic process sets. Finally not only the functional demands but also the non-functional demands are met and the atomic process combination instances are flexibly constructed, so that business demands of users can be better met and the overall efficiency of a system is improved.

Description

technical field [0001] The present invention relates to the field of computers, in particular to a business process management method, device and equipment. Background technique [0002] All businesses of an enterprise need to be driven by designing business processes. With the change of modern enterprise organization environment and the adjustment of enterprise organization goals, its business process and business performance requirements show a trend of dynamic change, accompanied by the increase of business process complexity. For example, the business process of the same function often has very different business performance requirements for different user groups in different time periods and regions. This leads to the fact that although a single business process can complete the basic functions of the business, it cannot meet different business performance requirements, and in the face of changing and diverse business performance requirements, the existing business pro...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/10
CPCG06Q10/0633G06Q10/103
Inventor 李娟
Owner HUAWEI TECH CO LTD
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