Case process analysis report generation method and system
A technology for analyzing reports and generating systems, which is applied in the computer field and can solve problems such as summary analysis of cases that cannot be used by users
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[0019] Such as figure 1 As shown, the case flow analysis report generation method provided in this embodiment includes: based on the user's account information, obtaining the current data list of each user (step S10); the data list includes a case list and an operation record list, and the case list records The basic information of each case, and the operation record list records the operations of each case in each stage and the received operation reminders. Analyze the data list to form multiple data analysis lists and determine the basic index and abnormal index in each data analysis list (step S20). Match corresponding report templates from the report template database according to the basic indicators and abnormal indicators of multiple data analysis lists, and determine the guidance statement with the highest similarity from the report templates (step S30). Fill in the basic index, abnormal index, and reason analysis sentence associated with the abnormal index into the c...
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