Member user management method and system

Abstract

The invention discloses a member user management method and system, and the method comprises the steps: obtaining multimedia data when a member logs in, and comparing the multimedia data with a pre-stored database to update the login information; extracting an alarm frequency value in the updated login information to identify a member privacy level so as to identify a high-order user member; extracting the member user use information in the database for rating, and judging the feedback quota of the current user based on the rating result; and performing big data analysis based on the member user use information, and matching a preset scheme to output a directional push list to a user side. According to the invention, a comparison updating step is set for member login to identify whether the corresponding member account is shared by others or not so as to obtain the privacy level of the current member account, and different feedback quotas can be triggered according to the member accounts with different privacy levels for distinguishing so as to complete level-to-level management. Meanwhile, directional identification and pushing can be carried out according to the preference of the user.

Description

Technical field [0001] The present invention relates to the technical field of member users, and more particularly to a member user management method and system. Background technique [0002] Member management is the basic information, consumption, points, stored value, promotion and preferential policies of corporate members, to maintain good contacts at any time, allowing customers to re-consumption, improve customer loyalty, and achieve performance growth. Purpose. [0003] Large to listed enterprises, small to ordinary stores, launch customer membership system has become a must-have mechanism for merchants, but currently, for different enterprises or merchants, their membership management systems are still lacking, many merchants use various activities to attract large batches. After the member, the service mechanism corresponding to the members of the meeting did not keep up, and it affected the enthusiasm of the consumption of each member, and often received the criticism a...

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Problems solved by technology

[0003] From large listed companies to small ordinary stores, the introduction of customer membership has become an essential mechanism for all merchants. However, at present, there is still a lack of membership management systems for different enterprises or merchants. Many merchants used various activities to attract a large number of customers After becoming a member, the corresponding service mechanism of the member has not kept up, which greatly affects the consumption enthusiasm of each member, and is often criticized and complained by each member, which affects the operation and service of the business. In addition, different members due to Lack of a certain degree of account privacy identification mechanism, there will be a phenomenon that a large number of users use the same member account, which will affect the normal operation of the business and cause chaotic management

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