Credit business data processing method and related device
A technology of business data and processing methods, which is applied in the field of data processing, can solve problems such as long waiting time for users, poor user experience, and many manual operations by users, and achieve the effect of improving review speed, reducing waiting time, and reducing operation complexity
Pending Publication Date: 2021-12-10
度小满科技(北京)有限公司
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[0004] However, the above method requires a lot of manual operations by the user, which will cause the user to be in a hurry during the review process, and if the review time of the previous user is too long, the next user will wait for a long time, resulting in a poor user experience
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[0038] In order to make those skilled in the art better understand the solutions of the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are only It is a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.
[0039] With the development of Internet technology, users can now complete credit business online through terminal devices such as smart phones and desktop computers. Specifically, users initiate video connections with remote customer service personnel, and remote customer service personnel ask users online for loans, c...
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The invention discloses a credit business data processing method and a related device, and the method comprises the steps: starting a first camera and a second camera of first terminal equipment in a state that the first terminal equipment and second terminal equipment establish a video call connection, collecting a face video of a user through the first camera, and transmitting the face video to the second terminal device; collecting a credit business video of the user by a second camera, wherein the credit business video comprises an environment image of the user and a proof information image, and the face video and the credit business video are sent to a second terminal device, so that the face video is sent to the second terminal device after the environment image and the face video do not comprise other users. and completing credit business according to the face video and the proof information image. Therefore, different information is collected through the first camera and the second camera respectively, the situation that a user manually switches the cameras can be avoided, the operation complexity of the user is reduced, the auditing speed of remote customer service staff can be increased, the subsequent waiting time of the user can be shortened, and then the experience feeling of the user is improved.
Description
technical field [0001] The present invention relates to the technical field of data processing, and in particular, to a credit business data processing method and related device. Background technique [0002] Credit business is a relatively important asset business of commercial banks. The principal and interest are recovered through lending, and profits are obtained after deducting costs. This business develops rapidly with the help of mobile Internet technology. [0003] In related technologies, a user can initiate a video connection with a remote customer service staff through a terminal device such as a smartphone. The remote customer service staff inquires the user online for information required for credit services such as loans and credit, and the user answers. After the answer is completed, the review process ends. [0004] However, the above method requires a lot of manual operations by the user, which will cause the user to be in a hurry during the review process, ...
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Login to View More IPC IPC(8): G06Q40/02G06K9/00
CPCG06Q40/03
Inventor 郭峰王雨露郝海圣
Owner 度小满科技(北京)有限公司