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Method and device for managing website

A technology for managing devices and websites, which is applied in the communication field, can solve problems such as different purposes of visits, unreasonable distribution of website resources, and impact on website service quality, so as to achieve the effect of improving user experience

Active Publication Date: 2012-08-08
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, many current company websites do not have mature website management technology, and each company website can only receive current visitors according to one management mode. For example, different visitors have different visit purposes. , no matter what kind of user behavior the visitor has, the website server will arrange the corresponding background service personnel to receive it; another example: at different time points, the number of background service personnel is different, but, under the existing technology, no matter Whether the current number of background management personnel is sufficient to undertake the current visitor reception work, the website server will arrange corresponding background service personnel to receive visitors
In this way, the various website resources are not allocated most rationally, which affects the quality of website services.

Method used

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  • Method and device for managing website
  • Method and device for managing website
  • Method and device for managing website

Examples

Experimental program
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Embodiment Construction

[0019] In order to realize the rational allocation of website resources, in this embodiment, the current website environment related information is obtained; the corresponding website management mode is determined according to the website environment related information and the preset configuration file, and the configuration file contains the information related to each website environment Correspondence between the information and various preset website management modes; execute the selected website management mode to manage the website.

[0020] Table 1

[0021]

[0022] Referring to shown in table 1, in the present embodiment, the administrator has set four kinds of management modes for the website server, and each management mode is respectively provided with corresponding filtering visitor rule level, visitor dialogue mode and visitor reception probability (also can be according to According to the actual needs, the corresponding table item content is designed separat...

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PUM

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Abstract

The invention discloses a method and a device for managing a website. The method for managing a website comprises the following steps: acquiring information correlated with the environment of the current website; determining a corresponding management mode of the website according to the information correlated with the environment of the website and a preset configuration file which comprises thecorresponding relations of all information correlated with the environment of the website and various preset management modes of the website; and executing the selected management mode of the websiteto manage the website, thus, website resources are optimally allocated, the waste of the website resources is avoided and the quality of website services is ensured so that the experience of a user is improved. The invention also discloses a device for managing the website.

Description

technical field [0001] The invention relates to the communication field and the computer field, in particular to a method and device for managing a website. Background technique [0002] With the development of technology, website services have gradually become an important part of enterprise network marketing, so the number of company websites that provide website services is increasing day by day. Each enterprise conducts a series of online marketing activities such as brand promotion, product promotion, and transaction negotiation through its respective company website, so as to achieve the marketing purpose of attracting visitors and obtaining customer sources. [0003] However, many current company websites do not have mature website management technology, and each company website can only receive current visitors according to one management mode. For example, different visitors have different visit purposes. , no matter what kind of user behavior the visitor has, the ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L29/06H04L29/08
Inventor 吕开利张征华炳阳刘增光邓健汤俊苏杰孟超峰
Owner ALIBABA GRP HLDG LTD