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Method and device for processing out of service faults of cell

A processing method and community technology, applied in the direction of electrical components, wireless communication, etc., can solve the problems of increasing operation and maintenance costs and the time required to solve problems, so as to improve business satisfaction, improve processing efficiency, and reduce operation and maintenance costs Effect

Active Publication Date: 2014-03-12
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

According to the existing technology for the processing of community out of normal service, the current process of community out of service fault handling needs to rely on the professionalism of maintenance personnel, which obviously increases the cost of operation and maintenance and the time required to solve the problem

Method used

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  • Method and device for processing out of service faults of cell
  • Method and device for processing out of service faults of cell
  • Method and device for processing out of service faults of cell

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0068] In this embodiment, the network element device or the network management system detects a cell failure, generates and sends a cell out-of-service alarm. The cell out-of-service fault handling method in this embodiment includes two parts: cell out-of-service fault reporting and cell out-of-service fault recovery, wherein, figure 2 Schematic diagram of the processing flow for reporting a community out-of-service fault, image 3 It is a schematic diagram of the processing flow for recovering from an out-of-service fault in a cell. Such as figure 2 , image 3 As shown, the cell out-of-service fault handling method in this embodiment includes:

[0069] Step 200: A cell failure is detected, and a cell out-of-service alarm is generated and reported.

[0070] Here, the network equipment may generate a cell out-of-service alarm and report it to the fault monitoring module; or the network management system may generate a cell out-of-service alarm upon detection of a cell fa...

Embodiment 2

[0096] In this embodiment, the performance monitoring system detects that there is no traffic in the cell. The cell out-of-service alarm processing method in this embodiment includes two parts: cell out-of-service alarm fault reporting and cell out-of-service alarm fault recovery. The cell out-of-service alarm processing method in this embodiment includes:

[0097] Step 200': the performance monitoring system detects that there is no traffic in the cell, and notifies the fault monitoring module;

[0098] Here, the performance monitoring system can count the traffic volume of the cell according to the performance data reported by the network element equipment. When the traffic volume of the cell is 0 or lower than a preset threshold, it indicates that the cell may enter sleep or appear abnormal. , at this time, the performance monitoring system notifies the fault monitoring module that there is no traffic in the cell.

[0099] Step 201': the fault monitoring module receives th...

Embodiment 3

[0105] In this embodiment, the user complaint processing system receives user complaint information. The cell out-of-service alarm processing method in this embodiment includes two parts: cell out-of-service alarm fault reporting and cell out-of-service alarm fault recovery. The cell out-of-service alarm processing method in this embodiment includes:

[0106] Step 200": After the user complaint processing system determines that the cell is abnormal according to the received user complaint information, it sends a cell out-of-service alarm to the fault monitoring module;

[0107] Here, the user complaint processing system can roughly determine the cause of the problem based on the user's complaint information, and can analyze the cell that may have a problem based on the location. If the analysis result shows that the cell is abnormal, it will issue a cell outage alarm.

[0108] Steps 201" to 209": the same as steps 201 to 209 in Embodiment 1.

[0109] The present invention can...

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Abstract

The present invention discloses a method for processing cell out-of-service failures, which includes: monitoring and receiving cell outage faults; and according to an obtained cell outage fault, automatically attempting to recover the cell when the fault is caused by malfunction of an entity and there is a redundant entity for replacement. The present invention also discloses a device for processing cell out-of-service failures, which comprises a failure monitoring module and an automatic failure recovering module. The present invention can be used to reduce the costs of operation and maintenance, to shorten the time of solving problems, and to improve the efficiency of failure processing.

Description

technical field [0001] The invention relates to a cell failure processing technology in a mobile communication network, in particular to a processing method and device for a cell out-of-service fault. Background technique [0002] With the rapid development of mobile communication technology, various services supported by mobile communication systems are becoming more and more powerful. At present, in the mobile communication system, the realization of various services depends on the functions of the cell. If the cell fails, the services supported by it will not be able to proceed normally. [0003] At present, when a fault occurs in a cell, an alarm may be reported, or the cell may not be able to provide normal service functions without reporting an alarm. For the situation that the cell fails to report the alarm and cannot serve normally, it is generally found through monitoring the performance indicators of the cell or user complaints, and then it can be converted into a...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W24/04H04W68/00
CPCH04W24/04
Inventor 倪华祝伟宏沈毅
Owner ZTE CORP