Electronic device with comment feedback function, and comment feedback method and system
An electronic device and opinion technology, applied in the field of opinion feedback methods and opinion feedback systems, can solve problems such as inefficiency and inconvenient users
Inactive Publication Date: 2015-04-01
QISDA SUZHOU +1
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Problems solved by technology
In the process of using electronic devices, users may have opinions on the use of certain hardware and / or software in electronic devices. At this time, users can only connect to the website provided by the manufacturer through the Internet to write Opinions, or call the customer service hotline provided by the manufacturer to inform the customer service personnel of their opinions for recording. The above method is not only inconvenient and inefficient for users, but it often makes users give up giving back their opinions. The manufacturer's idea, making it impossible for the manufacturer to improve the hardware and / or software of the electronic device based on the user's opinion
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[0063] In order to have a further understanding of the purpose, structure, features, and functions of the present invention, the following detailed descriptions are provided in conjunction with the embodiments.
[0064] see figure 1 as well as figure 2 , figure 1 is a functional block diagram of an opinion feedback system 1 according to an embodiment of the present invention, figure 2 for figure 1 The display unit 122 in the display unit 122 displays a schematic diagram corresponding to a hardware model 132 of the electronic device 12 . Such as figure 1 As shown, the feedback system 1 includes a server 10 and an electronic device 12 with a feedback function, wherein the electronic device 12 communicates with the server 10 . In practical applications, the electronic device 12 can communicate with the server 10 in a wired or wireless manner, and the server 10 can be provided by the manufacturer of the electronic device 12 . The electronic device 12 can be a smart home ap...
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The invention provides an electronic device with a comment feedback function. The electronic device includes a storage unit, a display unit, an input unit, a communication unit and a processing unit, wherein the storage unit is used for storing a comment feedback program which provides a hardware comment feedback function; the communication unit is used for communicating with a server; the processing unit is electrically connected to the storage unit, the display unit, the input unit and the communication unit; when the hardware comment feedback function is opened, the processing unit allows the display unit to display the hardware model corresponding to the electronic device, and operate the input unit to select a specific part in the hardware model, and the processing unit displays a hardware comment writing window in the display unit with respect to the specific part; after the input unit is operated to input hardware comments in the hardware comment writing window, the processing unit selectively stores the hardware comments in the storage unit and / or sends to the server by the communication unit.
Description
technical field [0001] The present invention relates to an electronic device, an opinion feedback method, and an opinion feedback system with an opinion feedback function, especially an electronic apparatus and an opinion that allow users to feedback hardware opinions and / or software opinions to manufacturers conveniently and immediately. Feedback method and feedback system. Background technique [0002] With the advancement and development of science and technology, various electronic devices (eg, smart home appliances, mobile phones, computers, etc.) have become indispensable necessities in people's daily life. Generally speaking, electronic devices execute various application functions through hardware and software. In the process of using electronic devices, users may have opinions on the use of certain hardware and / or software in electronic devices. At this time, users usually can only connect to the website provided by the manufacturer to write Opinions, or call the ...
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IPC IPC(8): G06F3/0484G06F3/0481G06F17/30
Inventor 何民英
Owner QISDA SUZHOU