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Information processing device and information processing system

A technology of information processing device and display device, which is applied in the direction of data processing application, electrical digital data processing, input/output process of data processing, etc., to achieve the effect of easy acquisition

Inactive Publication Date: 2015-11-25
MITSUBISHI ELECTRIC CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] However, for unknown problems, sometimes only using the help function or using the manual cannot solve the problem

Method used

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  • Information processing device and information processing system
  • Information processing device and information processing system
  • Information processing device and information processing system

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Experimental program
Comparison scheme
Effect test

Embodiment approach 1

[0031] First, the concept of information processing according to this embodiment will be described. The information processing system of this embodiment displays the technical level (tool proficiency) related to engineering design tools (hereinafter referred to as tools) of other team members in the case of team development of a large-scale system, etc. people. Thus, the information processing system enables quick grasp of the usage method of the tool. In addition, in this embodiment, the operation|movement of the information processing system in the case where the development of a sequence program was performed by several members (Taro, Jiro, and Hanako) is demonstrated.

[0032] The information processing device included in the information processing system (information processing device A1 described later) has the function (function 1) of recording the number of operations or operation time of functions in the tool, and based on this, Each function determines the user's s...

Embodiment approach 2

[0109] Next, use Figure 11 to Figure 14 , Embodiment 2 of the present invention will be described. In Embodiment 2, the contact information of other members is displayed simultaneously with the technical level of other members.

[0110] Figure 11 It is a figure which shows the structure of the information processing system concerning Embodiment 2. In the information processing system 100B according to the present embodiment, instead of the information processing devices A1 to An, information processing devices B1 to Bn are connected to the network 5 . In this manner, the information processing system 100B has information processing devices B1 to Bn, display devices X1 to Xn, user DB2, function definition DB3, technology level record DB4, and network 5.

[0111] Figure 12 It is a figure for explaining the processing which simultaneously displays the contact information of another member together with the technical level of another member. Hereinafter, the flow of proces...

Embodiment approach 3

[0129] Next, use Figure 15 Embodiment 3 of the present invention will be described. In Embodiment 3, the technical level of the member is notified to the telephone consultation customer service personnel of the telephone consultation service center (telephone consultation company). Furthermore, the telephone consultation customer service staff displays the technical level of the member during the telephone consultation, thereby performing a response corresponding to the technical level of the member who consults.

[0130] Figure 15 It is a diagram for explaining the process of providing the technical level of the member to the telephone consultation service center. Regarding the process of determining the technical level of the function, it is the same as that in Embodiment 1 figure 1 as well as Figure 5 The processing is the same as explained in .

[0131]In the present embodiment, the technical level record DB 4 of the information processing system 100A described in ...

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PUM

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Abstract

The present invention is characterized by being provided with the following: an in-use function determination unit (13) that determines the type of function of a tool being operated by a first user; a technical level calculation unit (14) that calculates the technical level per user function on the basis of the user's operation track record for a function; a communication unit (15) that transmits to an external storage device engineer level information in which the technical level, the first user, and the function are correlated; and a technical level display processing unit (17) that accesses the external storage device via the communication unit (15) in a case where a request to acquire the technical level of another member is input from the first user, that acquires from the engineer level information the technical level of the other member with respect to the function in use by the first user, and that causes a display device (X1) to display the technical level of the other member.

Description

technical field [0001] The present invention relates to an information processing device and an information processing system that provide technical levels of members using engineering design tools. Background technique [0002] When performing information processing such as programming, engineering design tools, etc. are used. The engineering design tool has a tool help function, a function of displaying its own tool proficiency, and the like, in addition to a function for executing information processing. [0003] Therefore, if beginners or the like feel confused when they do not know how to use the engineering design tool, use the help function of the tool or refer to the user manual of the tool. Moreover, when wanting to know own tool proficiency, own tool proficiency is displayed (refer patent document 1, 2). [0004] Patent Document 1: Japanese Patent Laid-Open No. 2004-355418 [0005] Patent Document 2: Japanese Patent Laid-Open No. 2008-305339 Contents of the in...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
CPCG06Q10/107G06Q10/06311G06Q50/10G06F3/0482G06F3/0484
Inventor 山冈孝行铃川庆一
Owner MITSUBISHI ELECTRIC CORP