Incoming call processing method and device

Abstract

The invention provides an incoming call processing method and a device, which belongs to the technical field of communication. The method comprises steps: when a calling request from a strange call is received, use information of a terminal is acquired; whether use information related to the strange call is included in the use information is judged; if the use information includes the use information related to the strange call, the strange call is not intercepted. Through judging whether the terminal use information includes user transaction information on a specified client or whether a specified call record related to the strange call is included, whether the strange call is a call wanted by the terminal user or needing to be answered by the terminal user can be determined, interception control on the strange call can be realized, an answering missing condition can be effectively avoided, the communication efficiency is thus improved, and the normal communication requirements by the user can be met.

Description

technical field [0001] The present disclosure relates to the field of communication technologies, and in particular, to a method and device for processing incoming calls. Background technique [0002] The telephone is one of the most common and longest-used instant messaging methods. With the continuous development of communication technology, the telephone has become an indispensable part of people's daily life. Therefore, many people use the telephone to sell products or Defrauding users of money, etc., so as to bring unnecessary troubles to users' daily life, how to intercept such calls, so as to avoid adverse effects on users' normal life, has become one of the problems to be solved urgently in communication technology. [0003] At present, the incoming call processing method may be: intercepting incoming calls from unfamiliar numbers, that is, when the incoming call number does not belong to the phone number in the address book, the incoming call number is intercepted. ...

AI Technical Summary

Problems solved by technology

However, when the user orders food or submits other orders with the phone number of the current terminal, he will receive a call request from an unfamiliar number in a short period of time. If the above-mentioned call processing method is used, it will result in missing calls from product delivery personnel, etc. , resulting in reduced communication efficiency and unable to meet the normal communication needs of users

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