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Method and device for handling response anomaly of user equipment

A technology for user equipment and exception handling, which is used in electrical digital data processing, instruments, hardware monitoring, etc.

Active Publication Date: 2016-05-25
GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This brings great inconvenience to users

Method used

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  • Method and device for handling response anomaly of user equipment
  • Method and device for handling response anomaly of user equipment
  • Method and device for handling response anomaly of user equipment

Examples

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Effect test

no. 1 example

[0039] The first embodiment of the user equipment response exception handling method of the present invention includes the following steps:

[0040] A (step 201), the monitoring module 101 monitors whether the user equipment fails to respond to the button operation, and generates a monitoring result. The situation that the user equipment cannot respond to the button operation is the situation that the user equipment freezes / stalls / destroys.

[0041] B (step 202 / step 303), the processing module 102 controls the user equipment to end the foreground process of the user equipment when the monitoring result is that the user equipment cannot respond to the button operation, and The data of the foreground process is cleared, so that the user equipment resumes responding to the key operation.

[0042] That is, the processing module 102 controls the user equipment to close / terminate the foreground process, and clears the memory space of the user equipment when the monitoring result is t...

Embodiment

[0059] Technical scheme of the present invention is given as follows:

[0060] In the case that the button corresponding to the button module of the user equipment is a physical button, by monitoring the button and the foreground process in the underlying protocol (policy) of the user equipment, it is judged whether the button responds, if If the button does not respond for a period of time, then kill (close / end / terminate) the foreground process, and clear the data of the foreground process, so that the user equipment resumes responding.

[0061] In the case that the key corresponding to the key module of the user equipment is a virtual key, the touch operation (motion) event cannot pass through the system because the input system of the user equipment / the key module is in a frozen state When the user interface (SytemUI) turns into a key event, after the time of the input system / the key module being in the frozen state expires, the frozen state is temporarily cleared until a k...

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Abstract

The invention discloses a method and a device for handling response anomaly of user equipment. The method includes steps of A, monitoring the user equipment to determine whether the user equipment is under conditions of incapability of responding to key operation or not, and generating monitoring results; B, enabling the user equipment to stop foreground processes of the user equipment under the control if the monitoring results indicate that the user equipment is under the conditions of incapability of responding to the key operation, and clearing data of the foreground processes so as to enable the user equipment to restore the capability of responding to the key operation. The method and the device have the advantages that the conditions under which the user equipment is incapable of responding to the key operation can be handled by the aid of the method and the device, and accordingly the user equipment can restore the capability of responding to the key operation.

Description

technical field [0001] The invention belongs to the technical field of abnormal response processing of user equipment, and in particular relates to a method and device for abnormal response processing of user equipment. Background technique [0002] A traditional user equipment (for example, a mobile phone) may fail to respond to button operations during use, and at this time, the above-mentioned traditional user equipment is in an inoperable state. [0003] At this point, the user equipment can be used again only after it is restarted. This brings great inconvenience to the user. [0004] Therefore, it is necessary to propose a new technical solution to solve the above technical problems. Contents of the invention [0005] The purpose of the present invention is to provide a user equipment response abnormality processing method and device, which can handle the situation that the user equipment cannot respond to the key operation, so that the user equipment can recover t...

Claims

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Application Information

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IPC IPC(8): G06F11/30
CPCG06F11/3055G06F2201/87
Inventor 李辉
Owner GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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