Number taking system with guiding function for electric power business hall

Abstract

The invention belongs to the field of electric power auxiliary equipment and particularly relates to a number getting system with a guide function for an electric power business hall. The system comprises a number getting machine for selecting business types. Different business type buttons are arranged on the number getting machine. Electronic gateways for people stream passing are arranged on one side of the number getting machine. The number of the electronic gateways is matched with that of the business types in the number getting machine. The business type buttons are used for controlling opening and closing of the electronic gateways. The outlet ends of the electronic gateways are provided with isolation channels for guiding. Compared with the prior art, the number getting system with the guide function for the electric power business hall has the advantages that work from number getting to stream guiding is completed through the cooperation of the number getting machine, the electronic gateways and the isolation channels, then the problem that traditionally, full-time staff need to be arranged for stream guiding is solved, resources are saved, and the working efficiency is improved.

Description

technical field [0001] The invention belongs to the field of electric power auxiliary equipment, and in particular relates to a number-taking system with a guiding function for electric business halls. Background technique [0002] With the development of science and technology, the speed of my country's power grid transformation is getting faster and faster, and it is becoming more and more intelligent. From the traditional manual meter reading to collect electricity charges to the current GPRS remote meter reading system, all of them reflect intelligence and speed. , The development concept of convenience. GPRS remote meter reading system is a large-scale remote meter reading communication network system designed for meter reading work. The system consists of central data background computer, central background software, central database server, GPRS server, DCGL321-ZPG8201 electric energy collection Terminal, energy meter with RS485 interface, and hand-written device. Th...

AI Technical Summary

Problems solved by technology

[0003] With the use of the GPRS remote meter reading system, the traditional door-to-door collection of electricity bills has gone. In order to facilitate residents to pay electricity bills, the State Grid Corporation has set up corresponding power business halls in various places to facilitate residents to pay, consult and other businesses. At the same time, taking into account the convenience of customers in handling business, a number-taking machine is generally set up in the business hall, and the residents can pick up the number by calling the business type on the number-taking machine according to their needs, so that customers can get a number in the office. While resting on the seat, it can also play the function of queuing, so customers can wait happily. However, due to the age of customers, the degree of cultural education they receive is also different, and the general area of ​​the business hall is relatively large. Big, different business locations are different, which leads to many customers not knowing where they should go to wait, and it is easy to have wrong numbers and wrong numbers. For such problems, the business hall specially arranges full-time personnel to guide the flow of people, and arranges customers to go to the window they need to go to handle business through manual guidance. Although this approach solves the problem of wrong number and wrong number to a certain extent, However, due to the need to arrange full-time personnel to conduct counseling, not only the efficiency of counseling is limited, but also the operation cost of the business hall will be increased by specially arranging full-time staff for counseling, and when the electricity business hall collects electricity bills, generally one person cannot complete the counseling work. It is necessary to arrange multiple people to conduct counseling, which leads to a reduction in the efficiency of the business hall window and less work to be completed

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