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Method and apparatus for positioning abnormal log-in of set top box

An abnormal location and set-top box technology, applied in image communication, selective content distribution, electrical components, etc., can solve problems such as failure to locate a set-top box, failure to log in to a certain server, abnormal operating environment of the login software of a set-top box, etc., to improve efficiency effect

Inactive Publication Date: 2016-08-24
TVMINING BEIJING MEDIA TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, a network set-top box may be served by different servers during multiple business uses from one startup to shutdown. In this way, when a video playback failure occurs using the set-top box, it may be determined that the set-top box has failed to log in. For example: The running environment of the login software of the set-top box is abnormal, or there is a failure to log in to a certain server. At present, it is still impossible to locate the step in the login process of the set-top box that has failed.

Method used

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  • Method and apparatus for positioning abnormal log-in of set top box
  • Method and apparatus for positioning abnormal log-in of set top box
  • Method and apparatus for positioning abnormal log-in of set top box

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0061] Embodiment 1. In this embodiment, the exception report returned by the background boss server can be analyzed to determine the abnormal location of the set-top box login.

[0062] figure 2 It is a flow chart of abnormal location of set-top box login shown according to an exemplary embodiment 1, see figure 2 , the process of locating the set-top box login exception in this embodiment includes:

[0063] Step 201: Obtain the identification information of the set-top box with abnormal login.

[0064] According to the user's warranty information, the SN of the set-top box with abnormal login can be obtained. Here, the identification information is SN.

[0065] Step 202: According to the identification information, determine whether the abnormal information recorded by the total monitoring server includes the abnormal login information returned by the set-top box? If yes, go to step 203; otherwise, go to step 204.

[0066] The general monitoring server records the abno...

Embodiment 2

[0077] Embodiment 2. In this embodiment, it can be registered to the background boss system server to further troubleshoot the set-top box during the login process.

[0078] image 3 It is a flow chart of abnormal location of set-top box login according to a second exemplary embodiment. see image 3 , the process of locating the set-top box login exception in this embodiment includes:

[0079] Step 301: Obtain the identification information of the set-top box with abnormal login.

[0080] Step 302: According to the identification information, determine whether the operating environment of the set-top box login software is abnormal.

[0081] Wherein, when it is confirmed according to the identification information that the abnormal information recorded by the general monitoring server includes the abnormal login information returned by the set-top box, it is determined that the login software operating environment of the set-top box is abnormal; otherwise, it is confirmed th...

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PUM

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Abstract

The invention discloses a method and apparatus for positioning abnormal log-in of a set top box to improve the efficiency of fault detection for a digital television. The method includes the steps of obtaining the identifier information of the set top box that is abnormally logged in, and determining abnormity of the log-in software operation environment of the set top box, when that the log-in abnormity information returned by the set top box is includes in the abnormity information recorded in a general monitoring server is determined according to the identifier information. The position of fault occurred during a log-in process of the set top box can be determined by inquiring the abnormity information recorded by the general monitoring server, thereby improving the efficiency of fault detection for a digital television.

Description

technical field [0001] The invention relates to the technical field of digital television, in particular to a method and a device for locating an abnormality in set-top box registration. Background technique [0002] Currently, network set-top box (Network Set-Top Box, STB) technology is a crucial technical device in information home appliances. The function of the set-top box has jumped from a multi-frequency tuner and decoder to a control terminal for a large number of online databases such as movies, multimedia events, and news. [0003] However, a network set-top box may be served by different servers during multiple business uses from one startup to shutdown. In this way, when a video playback failure occurs using the set-top box, it may be determined that the set-top box has failed to log in. For example: The running environment of the login software of the set-top box is abnormal, or there is a failure to log in to a certain server. At present, it is still impossible...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N21/258
CPCH04N21/25808
Inventor 张新亮
Owner TVMINING BEIJING MEDIA TECH