Automatic notification control method and system

Abstract

The embodiment of the invention discloses an automatic notification control method and system. The method includes the following steps: acquiring an information item from a main monitoring system through a data interface; performing corresponding predetermined configuration according to the acquired information item, and configuring short messages, voices, live voice broadcasts and automatic alarminformation corresponding to an alarm; when detecting that the information item exceeds a threshold of the predetermined configuration and an alarm occurs in a monitoring process, triggering an alarmconfiguration of the corresponding information item; notifying an operator according to an alarm type of automatically detecting the predetermined configuration; and after notifying the operator, sending a short message command to control the system to give the alarm. According to the embodiment of the invention, the state of the monitoring system can be regularly reported, the reporting of customized monitoring information can be performed, and meanwhile, abnormal information and alarm information in the monitoring process can also be broadcast in real time.

Description

technical field [0001] The invention relates to communication technology, in particular to an automatic notification control method and system. Background technique [0002] With the increasing popularity of telephone voice and short message technology, telephone and short message have become national basic applications, involving financial insurance, e-commerce, travel ticket service, information monitoring, government information notification, service sales and return visits, etc. Every industry has strong application requirements. [0003] Voice service is the first guarantee for many enterprises to provide process services, and the quality of voice service is very important. As a message carrier for timely notification, short messages also have a broad application market. For example, in the monitoring service of an enterprise, the voice service is divided into voice service and manual service. The voice service is usually played with pre-recorded voice or synthesized ...

AI Technical Summary

Problems solved by technology

For example, in the monitoring service of an enterprise, the voice service is divided into voice service and manual service. The voice service is usually played with pre-recorded voice or synthesized voice. Therefore, the telephone voice service needs to provide fixed manpower. In the case of rising human resource costs, this part of the expenditure is a considerable expense

Telecom operators also provide phone and SMS notification functions, but the cost is relatively high, which is not suitable for small and medium-sized enterprises.

[0004] It can be seen that in the prior art, when the information service of the monitoring system is provided by telephone or short message, the labor cost is high and the efficiency is low

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