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A voice interaction method, system and device

A voice interaction system and technology of voice interaction, applied in speech analysis, speech recognition, instruments, etc., can solve problems such as inability of users to perform service operations on mobile terminals, and achieve the effect of good user experience, improved processing speed, and improved user experience.

Active Publication Date: 2020-09-29
苏州创旅天下信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] However, the above-mentioned existing technical solutions have the following defects: the existing voice interaction solutions can only perform voice interaction, control smart homes, etc., and cannot help users perform service operations on the mobile terminal (such as booking tickets, booking airline tickets, booking scenic spots, etc.) hotel booking, etc.)

Method used

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  • A voice interaction method, system and device
  • A voice interaction method, system and device
  • A voice interaction method, system and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0095] refer to figure 1 , a voice interaction method disclosed in the present invention, comprising the following steps:

[0096] S10. Acquire audio resources recorded by the mobile terminal and store the audio resources in a local server.

[0097] It should be noted that the format of the audio resource recorded by the mobile terminal is the amr format. This step is based on the voice recording function of the native client (such as WeChat, QQ) (that is, the method of the present invention is based on the native client). When the user triggers the voice recognition function of the method of the present invention, the front-end JavaScript code calls the JSAPI exposed by the native client , allowing users to indirectly trigger the natural language recognition function in the native client.

[0098] S20. Obtain the recognized text according to the audio resources stored in the local server.

[0099] Specifically, the user's voice downloaded from the native client will be sto...

Embodiment 2

[0135] refer to Figure 6 , is a voice interaction system disclosed in the present invention, including an acquisition module 10 , an extraction module 20 , a calling module 30 and a feedback module 40 . The obtaining module 10 is used to obtain audio resources recorded by the mobile terminal and store the audio resources in a local server, and the local server is also used to convert the audio resources into audio resources of a set format.

[0136] It should be noted that the format of the audio resource recorded by the mobile terminal is amr format, and the format of the audio resource converted by the local server is mp3 format. The acquisition module 10 is based on the voice recording function of the native client (such as WeChat, QQ) (that is, the system is based on the native client). When the user triggers the voice recognition function of the system, the front-end JavaScript code calls the JSAPI exposed by the native client. Allow users to indirectly trigger natural ...

Embodiment 3

[0149] A voice interaction device includes Embodiment 2.

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Abstract

The invention discloses a voice interaction method, system and device, which relates to the technical field of voice interaction, and aims to solve the problem that an existing voice interaction scheme cannot help a user to perform service operation at a mobile terminal. According to the technical scheme, the voice interaction method comprises the steps of obtaining audio resources recorded by a mobile terminal and storing the audio resources to a local server; obtaining an identification text according to the audio resource stored in the local server; calling a corresponding back-end query interface according to the identification text; enabling the back-end query interface to obtain the feedback information according to the identification text and return the feedback information to the mobile terminal, wherein the feedback information comprises the query information and / or next step of voice input prompt information. A user can carry out the service query and service operation on themobile terminal through voice, and the daily operation habits of people are better met.

Description

technical field [0001] The present invention relates to the technical field of voice interaction, in particular to a voice interaction method, system and device. Background technique [0002] With the continuous advancement of mobile Internet technology, the human-computer interaction technology that appears when people use electronic devices is also constantly developing, from ordinary mouse and keyboard input to the recently popular trackball and touch screen, etc. Good usage performance and input speed have been well popularized and promoted. [0003] However, all of the above technologies have a common feature, that is, users need to perform operations such as tapping and sliding to realize human-machine interaction. Obviously, this does not conform to the way people communicate under normal circumstances. [0004] With the continuous development of speech recognition technology, operations are performed according to the voice of customers to provide users with natural ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G10L15/26
CPCG10L15/26
Inventor 肖昆
Owner 苏州创旅天下信息技术有限公司
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