Intelligent client pushing method

An intelligent, customer-friendly technology that can be used in marketing, buying and selling/lease transactions, etc., to solve problems such as low efficiency, duplication of work, and a large number of outbound calls

Inactive Publication Date: 2019-05-10
肇庆市诚一网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the increasingly widespread application of communication technology in various fields of society, in order to better promote their products, maintain a good relationship with customers, and improve after-sales and pre-sales services, companies need to set up special customer service personnel to communicate with customers by phone Communication, which leads to heavy workload and low efficiency; especially in the process of telemarketing, salespersons usually need to call one by one, the number of outbound calls is large, and the work is repetitive and boring
When salespeople make outbound calls, they often encounter low connection rates such as ongoing calls, busy calls, and no one answering, which affect work efficiency.
In addition, when developing new customers, it is also necessary to manually spend time searching for a lot of information, and then call the customer based on the information, which is less efficient
There is currently no software that automatically recommends customers for salespeople

Method used

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  • Intelligent client pushing method

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Embodiment Construction

[0017] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0018] In the embodiment of the client intelligent push method of the present invention, the flow chart of the client intelligent push method is as follows figure 1 shown. figure 1 Among them, the customer intelligent push method includes the following steps:

[0019] Step S01 obtains the behavior information of the demander through the customer management system APP: in this step, the demander logs in to the customer management system APP through the account...

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Abstract

The invention discloses an intelligent client pushing method. The method comprises the following steps: A) obtaining behavior information of a demander through a client management system APP; whereinthe behavior information at least comprises any one of a search word, the input frequency of the search word, a keyword of an accessed page, the residence time of the accessed page and the access frequency of the accessed page; B) the client management system APP generates interest characteristics of the demander according to the behavior information; wherein the interest characteristics compriseinterest keywords and weights corresponding to the interest keywords; and C) the client management system APP carries out retrieval according to the interest characteristics, obtains matched client information from a cloud server, and pushes the client information to the demand side. The client intelligent pushing method has the following beneficial effects that clients can be intelligently recommended to the demand side.

Description

technical field [0001] The invention relates to the field of information push, in particular to an intelligent push method for customers. Background technique [0002] With the increasingly widespread application of communication technology in various fields of society, in order to better promote their products, maintain a good relationship with customers, and improve after-sales and pre-sales services, companies need to set up special customer service personnel to communicate with customers by phone Communication, which has a heavy workload and low efficiency; especially in the process of telemarketing, salespeople usually need to make phone calls one by one, the number of outbound calls is large, and the work is repetitive and boring. When salespeople make outbound calls, they often encounter low connection rates such as ongoing calls, busy calls, and no one answering, which affect work efficiency. In addition, when developing new customers, it is also necessary to manual...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06Q30/06
Inventor陈巧芬孔志健林涛
Owner肇庆市诚一网络科技有限公司