Artificial intelligence-assisted administrative approval method, system and terminal based on knowledge graph

A technology of knowledge graph and administrative approval, applied in the field of artificial intelligence-assisted administrative approval based on knowledge graph, which can solve the problems of increasing the task load of staff, no explanation or report found, limited effect and benefit of application, and other administrative business systems. To achieve the effect of improving the approval speed

Active Publication Date: 2019-09-10
上海市浦东新区行政服务中心 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The volume of approval business is large, and the work intensity of the staff has increased significantly. In addition, there are many types of administrative approval and the degree of standardization is low. redundant labor, reducing work efficiency and increasing communication costs;
[0004] 2. The degree of standardization of approval is not high and there are many types
In most cases, the clients are handling for the first time, and they are not familiar enough with many links, materials, and operation steps of administrative approval. Insufficient preparation of materials leads to multiple interviews, which increases the task load of the staff and increases the time investment of the staff;
[0005] 3. The quality and efficiency of examination and approval are obviously restricted by the natural characteristics of people
However, the artificial intelligence platform of this method focuses on assisting business handling, and the effect and benefits of the application are limited by the administrative business systems of various departments
At the same time, the knowledge base set up under the artificial intelligence platform is based on big data analysis and guesses the most relevant content based on the information of the requester, lacking certain semantic association and logic, and no further data analysis and mining of the data in the knowledge base , and does not involve administrative approval
[0012] At present, there is no description or report of the similar technology of the present invention, and no similar data at home and abroad have been collected yet.

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  • Artificial intelligence-assisted administrative approval method, system and terminal based on knowledge graph

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Embodiment Construction

[0074] The following is a detailed description of the embodiments of the present invention: this embodiment is implemented on the premise of the technical solution of the present invention, and provides detailed implementation methods and specific operation processes. It should be noted that those skilled in the art can make several modifications and improvements without departing from the concept of the present invention, and these all belong to the protection scope of the present invention.

[0075] An embodiment of the present invention provides an artificial intelligence-assisted administrative approval system based on a knowledge graph, which includes five modules, namely: an approval rule library extraction module, an approval ontology construction module, an approval knowledge extraction module, and an ontology-based approval knowledge graph construction module , an approval module based on knowledge graph efficient query. in:

[0076] Approval rule base extraction mod...

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Abstract

The invention provides an artificial intelligence-assisted administrative examination and approval method based on a knowledge map, which establishes an examination and approval rule base; constructs an examination and approval ontology based on the examination and approval rule database; extracts the examination and approval knowledge in the examination and approval materials; The relationship between the approval ontology and knowledge is constructed to construct an approval knowledge map; based on the constructed approval knowledge map, according to different approval items of the approval materials, the query function of the knowledge map is used to obtain relevant approval knowledge and perform automatic approval; output approval result. At the same time, it provides an artificial intelligence-assisted administrative approval system and terminal based on knowledge graphs. The invention provides technical support for high-efficiency and intelligent administrative examination and approval, assists window staff to complete item examination, accelerates staff examination speed, and improves examination accuracy and work efficiency.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, and more specifically, to an artificial intelligence-assisted administrative examination and approval method, system and terminal based on knowledge graphs. Background technique [0002] In order to implement the State Council's reform goal of "simplifying administration and delegating power" to government public services, the government is constantly promoting various simple and efficient administrative approval methods, among which "Internet + government affairs" services are the main promotion form. However, with the continuous expansion of the approval business, the pressure on handling administrative matters at the window has increased significantly. The main reasons are as follows: [0003] 1. The volume of documents is large, and the workload of the staff is heavy. The volume of approval business is large, and the work intensity of the staff has increased significa...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/36G06Q10/10
Inventor 史健勇蒋红军黄海霞张丽丽姚冯鑫姜柳田济东陈培智
Owner 上海市浦东新区行政服务中心
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