Application exception feedback method and device and application exception monitoring system
An anomaly monitoring and anomaly technology, applied in the transmission system, digital transmission system, electrical components, etc., can solve the problems that cannot be fed back in time, affect the normal use of users, and cannot effectively adjust and optimize the quality of application products, so as to reduce the impact, The effect of quick positioning and repair
Active Publication Date: 2020-05-22
TENCENT TECH (SHENZHEN) CO LTD
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Problems solved by technology
In the process of realizing the present invention, the inventors found that there are at least the following problems in the traditional method: the traditional abnormal situation feedback method relies too much on users. Application service providers; for application service providers, they cannot timely perceive the abnormal situation of the application, so they cannot effectively adjust and optimize the product quality of the application, which affects the normal use of users
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[0023] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0024] Reference herein to an "embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the present application. The occurrences of this phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is understood explicitly and implicitly by those skilled in the art that the embodiments described herein can be combined with other embodiments.
[0025] The applicati...
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The invention relates to an application exception feedback method and device and an application exception monitoring system, and belongs to the technical field of network monitoring. The method comprises the following steps: comparing running data of an application with a plurality of alarm thresholds; determining abnormal monitoring data in the operation data according to a comparison result, andobtaining an abnormal monitoring type corresponding to the abnormal monitoring data; aggregating the exception monitoring type and the exception monitoring data to generate a current exception monitoring report of the application; and feeding back the current exception monitoring report to the application service platform, so the application service platform outputs the current exception monitoring report to an application service provider. According to the technical scheme, the problem that application exception cannot be fed back to an application service provider in time is solved. When the running data of the application is abnormal and an alarm threshold is triggered, an abnormality monitoring report can be automatically generated and fed back to an application service provider in time.
Description
technical field [0001] The invention relates to the technical field of network monitoring, in particular to a feedback method and device for abnormal application, a monitoring system for abnormal application, computer equipment and a storage medium. Background technique [0002] With the development of network technology, there are a large number of applications in the application market. These applications occasionally fail to open, are blank, or take a long time. At this time, it is necessary to feed back these abnormal situations to the application service provider through a certain way. Traditional technical solutions are mainly fed back to application service providers actively by users. In the process of realizing the present invention, the inventors found that there are at least the following problems in the traditional way: the traditional abnormal situation feedback way relies too much on users. Application service providers; for application service providers, the...
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IPC IPC(8): H04L12/24H04L12/26
CPCH04L41/06H04L43/0823
Inventor 郭金辉李小琴李斌
Owner TENCENT TECH (SHENZHEN) CO LTD