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Method and device for processing contact number during call based on conference mode

A contact number and conference mode technology, applied in the field of contact call processing, can solve problems such as inconvenience for users to use, and achieve the effects of high reliability, simple implementation, and user-friendly use.

Active Publication Date: 2021-10-22
GENEW TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

That is, in the prior art, it is impossible to quickly call the number of the contact person in the call, which is inconvenient for users to use

Method used

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  • Method and device for processing contact number during call based on conference mode
  • Method and device for processing contact number during call based on conference mode
  • Method and device for processing contact number during call based on conference mode

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Embodiment Construction

[0046] In order to enable those skilled in the art to better understand the solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0047] The inventor found through research that in the prior art, in the emergency dispatching system, telephone calling is a very common business, and when the dispatcher needs to call a certain contact, he just clicks on the contact number to call. However, the contact to be called may be in the middle of a call. If the call time of the contact...

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PUM

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Abstract

This application relates to a method and device for processing a contact number in a call based on a conference mode. The method includes: due to the use of pre-collected and entered multiple contact methods corresponding to the contact; In this mode, multiple contact methods corresponding to the target contact will be used to start a cluster call; to determine the contact methods that are idle among the contact methods corresponding to the target contact; to call the contact methods that are in the idle state at the same time, they will be in the idle state The call of the contact method is added to the conference, and the dispatcher himself is also added to the conference at the same time; the target contact connects the call and completes the call to the target contact. The present invention can start calling at the same time through multiple contact modes corresponding to the contact person, can quickly call the number of the contact person in the call, is convenient for users to use, and has simple implementation and high reliability.

Description

technical field [0001] The present application relates to the technical field of contact call processing, and in particular to a method and device, computer equipment, and readable storage medium for processing a contact number during a call based on a conference mode. Background technique [0002] In the emergency dispatch system, telephone calls are a very common business. When the dispatcher needs to call a contact, he can click the contact number to call. However, the contact to be called may be in the middle of a call. If the call time of the contact to be called is relatively long, the dispatcher has no way to call the target contact. In order to ensure that the dispatcher can contact the target contact in time in the emergency dispatch scenario, other free numbers of the call contact are proposed in the field. Although this method can call in a contact, it is limited by whether there are multiple numbers in the target contact. That is, in the prior art, it is imposs...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/56H04L29/06
CPCH04L65/1069H04M3/561
Inventor 杨俊杰吴闽华姜坤卫宣安
Owner GENEW TECH