Remote virtual interaction method, device and system

Abstract

The embodiment of the invention provides a remote virtual interaction method, device and system, which can be used in the financial field or other fields, and the method comprises the following steps:receiving a service triggering instruction sent by a client; constructing a service space framework according to the environment image information of the teller acquired by at least one preset imageacquisition device; obtaining a figure three-dimensional image according to figure image information obtained by carrying out three-dimensional figure scanning on the teller by a preset virtual scanner and figure displacement information collected by at least one displacement sensor arranged at a specific position of the teller; returning the service space framework and the figure three-dimensional image to the client for image display. According to the invention, the communication efficiency of clients and tellers can be effectively improved.

Description

technical field [0001] This application relates to the field of information processing, and can also be used in the financial field, and specifically relates to a remote virtual interaction method, device and system. Background technique [0002] With the development of the economy, it has become more and more popular for users to handle various businesses on the intelligent teller machine system of bank outlets, and the businesses handled include self-service and auditing. The self-service business means that the entire transaction can be completed on the smart teller machine, and the audit business means that when the business is handled on the smart teller machine, the lobby manager of the outlet needs to use the Pad to complete the entire transaction. The study found that when people handle self-service business, most of the cases need the guidance of the lobby manager; and the audit business must require the lobby manager to review, that is, no matter what kind of busin...

AI Technical Summary

Problems solved by technology

[0003] At the same time, in the process of customers handling business, the lobby manager cannot identify customer information for active mark

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