Unlock instant, AI-driven research and patent intelligence for your innovation.

Communication call intelligent response processing method and device, electronic equipment and storage medium

A technology of intelligent response and processing method, which is applied in the field of communication and can solve the problems of inability to obtain effective information quickly.

Active Publication Date: 2021-01-29
TENCENT TECH (SHENZHEN) CO LTD
View PDF6 Cites 4 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The embodiment of the present invention provides a communication call intelligent response processing method, device, electronic equipment and storage medium to at least solve the technical problem in the prior art that effective information cannot be quickly obtained from call records

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Communication call intelligent response processing method and device, electronic equipment and storage medium
  • Communication call intelligent response processing method and device, electronic equipment and storage medium
  • Communication call intelligent response processing method and device, electronic equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach

[0048] Wherein, the call initiator can communicate with the terminal through a phone number, or a friend number in instant messaging, such as the communication between a QQ friend and the terminal, which is only an implementation mode and is not specifically limited.

[0049] It should be noted that, in step S204 above, performing call number extraction and classification processing on the call records, and determining the category attribute of the call originator's call number may include: determining the category attribute of the call originator's call number in the database.

[0050] For example, phone numbers with different category attributes are stored in the database in advance, and when the calling party number communicated with the terminal is obtained, the calling party number can be directly compared with the numbers in the database to determine the category attribute of the calling party number.

[0051] It is also possible to classify the accounts of the QQ friends...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a communication call intelligent response processing method and device, electronic equipment and a storage medium. The method comprises the following steps: obtaining a call record generated after a terminal communicates with a call initiator, wherein the call record comprises call number information and call content information of the call initiator; performing call numberextraction and classification processing on the call record, and determining the category attribute of the call number of the call initiator; obtaining a keyword set associated with the category attributes; extracting call essentials from the call records according to the keyword set, and outputting the call essentials to the terminal, so the call records are classified according to the incomingcall numbers, key information is extracted from different types of call records according to different keywords, and the key information is displayed; therefore, the technical effect that the user canquickly obtain the call intention from the key information is achieved, and the technical problem that in the prior art, effective information cannot be quickly obtained from the call record is solved.

Description

technical field [0001] The present invention relates to the technical field of communication, in particular to a communication call intelligent response processing method, device, electronic equipment and storage medium. Background technique [0002] With the popularity of mobile terminals (such as smart phones, tablet computers, etc.), communication costs are getting lower and lower, and calls (such as telephone calls, voice calls, etc.) have become the main way for people to communicate, but there are some calls that users are unwilling to answer. Such as some sales harassment calls. In this case, the user can place the call through the phone answering assistant. Then, the content of the main body of the call is obtained according to the call content of the telephone assistant. Among them, the call answering assistant means that after the user opens the smart answering assistant service, he can transfer inconvenient or unwanted calls to the smart answering assistant to a...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/22H04M1/27457
CPCH04M3/2218H04M1/27457
Inventor 杜玮
Owner TENCENT TECH (SHENZHEN) CO LTD