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Service reservation method and device, electronic equipment and storage medium

A technology for booking time and service address, which is applied in the computer field, can solve problems such as increasing the workload of operating personnel and reducing customer service satisfaction, achieving the effect of convenient service booking and improving user experience

Pending Publication Date: 2021-07-16
BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

This will not only reduce customer service satisfaction, but also increase the workload of operating staff

Method used

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  • Service reservation method and device, electronic equipment and storage medium
  • Service reservation method and device, electronic equipment and storage medium
  • Service reservation method and device, electronic equipment and storage medium

Examples

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Embodiment Construction

[0034] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.

[0035] Furthermore, the drawings are merely schematic illustrations of the present disclosure and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and thus repeated descriptions thereof will be omitted. Some of the block diagrams shown in the drawings are functional entities and do not necessarily correspond to physically or logically separate entities. These functional entities ...

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Abstract

The invention provides a service reservation method and device, electronic equipment and a storage medium. The method comprises the following steps: acquiring a service item and a service address; according to the service item, determining a service duration, a service providing start time point and a service providing end time point; determining a plurality of reservation time periods according to the service duration, the service providing start time point and the service providing end time point; querying the inventory of each reservation time period corresponding to the service address; determining the reservation state of each reservation time period according to the inventory of each reservation time period; and displaying each reservation time period and the reservation state of each reservation time period. According to the method, each reservation time period and the corresponding reservation state can be acquired and displayed in real time.

Description

technical field [0001] The present disclosure relates to the field of computer technology, and in particular to a method, device, electronic equipment and storage medium for service reservation. Background technique [0002] For businesses that require service personnel time to perform services, such as door-to-door cleaning and maintenance, door-to-door installation, door-to-door maintenance, door-to-door cleaning, etc., in related technologies, after the customer makes an appointment for service time, the operator manually assigns the service personnel. Since the number of service personnel in an area is basically fixed and the demand of customers is uncertain, there will often be oversold situations at individual time points; when multiple customer appointments are concentrated in the time period and the service personnel are tense, it is necessary for the operator to communicate with the customer and Adjust door-to-door service hours. This will not only reduce customer ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q10/08
CPCG06Q10/02G06Q10/087
Inventor 王大鹏
Owner BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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