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Customer service transfer reservation system for children

A technology for children and customer service, which is applied in the field of aviation comprehensive services, can solve the problems such as cumbersome handover and appointment of children's customer service, and achieve the effect of solving the cumbersome registration process, avoiding problems and mistakes, and improving the success rate

Pending Publication Date: 2018-01-26
至特电子商务(上海)有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a reservation system for children's customer service handover, to at least solve the technical problem that the children's customer service handover reservation is too cumbersome in the prior art

Method used

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  • Customer service transfer reservation system for children

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Embodiment Construction

[0020] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0021] Such as figure 1 As shown, the reservation system for children's customer service handover in the preferred embodiment of the present invention mainly includes APP client 1, on which APP client 1 is provided with a reservation submission module 11, and in the reservation submission module 11, input children's companionship reservation information; receive proofreading Module 21, connected with the reservation submission module 11, is used to receive the...

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Abstract

The invention provides a customer service transfer reservation system for the children, which comprises an APP client, a reception checking module and a central processor, and is characterized in thatthe APP client is provided with a reservation submitting module, and child accompaniment reservation information is inputted into the reservation submitting module; the reception checking module is connected with the reservation submitting module and performs checking and storage on the child accompaniment reservation information; the central process or is connected with the reception checking module and transmits the stored child accompaniment reservation information to an airport management platform, and the airport management platform sends the child accompaniment reservation information to the APP client; the central process is further connected with an airport flight system, the central processor compares flight variation information and the stored child accompaniment reservation information to generate a prompt message, and the central processor sends the prompt message to the APP client; and the APP client receives the flight information and child accompaniment dynamic information. The customer service transfer reservation system for the children can enable users to perform reservation for un-accompaniment online, thereby being capable of paying close attention to the dynamic state of the flight taken by the children in real time after the reservation, and avoiding the uncertainty of the previous registration.

Description

technical field [0001] The invention belongs to the technical field of aviation comprehensive services, in particular, the invention relates to a handover reservation system for children's customer service. Background technique [0002] In the existing technology, unaccompanied children and other situations need to be registered through on-site paper registration; in the current technology, unaccompanied paper registration will bring about cumbersome registration problems, and at the same time cause passengers to go through paper registration. In the process, the paper is damaged or lost, which leads to the waste of time and energy of passengers. Therefore, it is necessary to set up a network to integrate the service registration and handling of unaccompanied children and other personnel into online operations. [0003] The systems or methods for online operations in the prior art have various problems, such as cumbersome registration functions, unclear content, and inabili...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q50/10
Inventor 石秀
Owner 至特电子商务(上海)有限公司
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