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Network quality comprehensive evaluation method based on customer use experience

A technology for comprehensive evaluation of network quality, applied in the field of comprehensive evaluation of network quality based on customer experience, which can solve problems such as the inability to intuitively display the link quality, the complex judgment process, and the inconvenience of automatic scheduling functions.

Inactive Publication Date: 2021-08-13
广州广大通电子科技有限公司
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AI Technical Summary

Problems solved by technology

[0003] The existing test method cannot show the user's intuitive feeling of the link quality, and the judgment process is complicated, which is not convenient to realize the programmed automatic scheduling function

Method used

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  • Network quality comprehensive evaluation method based on customer use experience

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Embodiment Construction

[0021] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the embodiments of the present invention. Obviously, the described embodiments are only some of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0022] Step 1. Collection of dial test data: select the domain name resources to be tested, conduct user dial test tests on different resources according to specific time intervals, and put the dial test values ​​into the database as the original data source;

[0023] Step 2. Acquisition of sub-item quality indicators: Calculate the quality parameters that affect personal experience based on the original dial-up data, use Webdriver to obtain log records, and count the domain na...

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Abstract

The invention relates to the technical field of data network resource quality evaluation, and discloses a network quality comprehensive evaluation method based on customer use experience. The method comprises the following steps of: dial test data acquisition: selecting domain name resources to be tested, and performing user-simulated dial test on different resources according to a specific time interval; sub-item quality index acquisition: calculating quality parameters influencing personal use experience according to dial test original data; and total score calculation: calculating user experience indexes including three dimensions of downloading speed, time and success rate according to the returned original data, calculating the user experience indexes of each domain name, and uniformly calculating the total score. According to the network quality comprehensive evaluation method based on the customer use experience, an evaluation model for adjusting parameter weights according to the user feelings can be provided by calculating the total score, different parameter weights can be better and dynamically adjusted according to different types of websites, and the feelings of users can be more effectively reflected.

Description

technical field [0001] The invention relates to the technical field of data network resource quality evaluation, in particular to a network quality comprehensive evaluation method based on customer use experience. Background technique [0002] Existing technologies perform url-by-url dial-up tests on resource quality, and determine which line the URL is on with the best quality by sorting out the parameters of the same URL dial-up test results in different lines, such as download speed, opening time, and success rate. But in reality, even if the parameters of the same URL in different lines do not necessarily change in the same direction, for example, the download speed of line A may be higher than that of line B, but the opening time and success rate of line A Inferior to the opening time of the B line has a success rate. In this case, how to quantify the impact of each parameter, how to quickly and consistently evaluate the quality of URLs on different lines, and use this...

Claims

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Application Information

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IPC IPC(8): H04L12/26H04L12/24H04L29/08
CPCH04L43/0805H04L43/50H04L67/02H04L41/145
Inventor 马晓亮邱然
Owner 广州广大通电子科技有限公司
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