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New word recognition method and system for intelligent interaction

A technology of intelligent interaction and new word recognition, applied in the field of intelligent interaction, can solve problems such as low sentence recognition rate, interaction barriers, inability to understand user meanings, etc.

Pending Publication Date: 2022-03-25
SHANDONG YUANLIAN INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] However, since the existing artificial intelligence interaction is based on a set thesaurus, once uncommon words or local language combinations appear in the user's sentence, the recognition rate of the sentence will be low, and the user's meaning will not be understood, resulting in interaction barriers.

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  • New word recognition method and system for intelligent interaction

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Embodiment Construction

[0019] The scheme will be described below in conjunction with the accompanying drawings and specific implementation methods.

[0020] figure 1 For a schematic flowchart of a new word recognition method for intelligent interaction provided by the embodiment of the present application, see figure 1 The new word recognition method for intelligent interaction provided by this embodiment includes:

[0021] S101. Determine an unrecognized user statement in the intelligent interaction.

[0022] During the human-computer interaction process, if there are user sentences that the intelligent customer service cannot understand, the intelligent customer service will make the customer repeat the expression or the service will be interrupted. There may be new words in the user's sentence, but the new words are not in the preset thesaurus, and the intelligent customer service cannot recognize them. Acquire the sentences that are not recognized by the intelligent customer service in the in...

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Abstract

The invention discloses a new word recognition method and system for intelligent interaction. The method comprises the steps that unidentified user statements in the intelligent interaction are determined; performing word segmentation on the user statement, and then performing recombination to obtain word segmentation fragments; combining the obtained word segmentation fragments to obtain a new word candidate string; and carrying out statistical screening on the new word candidate strings and then determining new words in the user statement. And if a user statement which cannot be recognized and understood appears, performing splitting judgment on the statement to obtain new words in the statement, and performing reply to intelligent interaction after understanding the new words. Therefore, the recognition rate of the new words of the interaction statements is improved, and normal artificial intelligence interaction is ensured.

Description

technical field [0001] The present application relates to the technical field of intelligent interaction, in particular to a new word recognition method and system for intelligent interaction. Background technique [0002] Artificial intelligence interaction (Conversational AI, CoAI) refers to the intelligent behavior embodied through dialogue and interaction. Usually, the intelligent system interacts with the user or the environment, and realizes learning and modeling in the interaction. Although artificial intelligence interaction is now embodied in various forms, its carrier is still natural language processing technology, that is, to realize the recognition and understanding of interactive language. [0003] In traditional technology, the artificial intelligence interactive system presets a thesaurus with a large number of vocabulary. When receiving a user sentence, it will understand the user sentence according to the vocabulary and grammar in the thesaurus, and then gi...

Claims

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Application Information

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IPC IPC(8): G06F40/253G06F40/284G06F40/289
CPCG06F40/253G06F40/284G06F40/289
Inventor 来翔刘培刚
Owner SHANDONG YUANLIAN INFORMATION TECH CO LTD
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