System and method for detecting faults in network

A network fault and fault detection technology, applied in the field of computer networks, can solve the problems of high operating costs and low efficiency of operators, and achieve the effects of reducing fault reporting rate, improving satisfaction, and simplifying operation work

Inactive Publication Date: 2007-02-21
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

If remote guidance cannot solve the problem, the operator will also send maintenance personnel to the door to solve the problem
This will lead to high operating costs for operators, low efficiency in solving problems, and a lot of trouble for users

Method used

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  • System and method for detecting faults in network
  • System and method for detecting faults in network
  • System and method for detecting faults in network

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Embodiment Construction

[0038] The invention provides a network fault detection system, which at least includes: a network fault detection client set on a PC, and the network fault detection client includes: a user interface module and a fault detection module. The fault detection module is used to detect the network connection status of the PC, and returns the fault cause to the user interface module when a fault is detected. The user interface module receives the fault reason from the fault detection module and returns it to the PC, so that the user can understand the fault reason of the network connection.

[0039] The fault detection client of the present invention can further include an automatic repair module to repair the detected fault, when the fault detection module detects a fault, it can send a fault repair request to the automatic repair module to trigger the repair process, and the user can also The detected fault cause is repaired by sending a fault repair request to the automatic repa...

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Abstract

The system comprises a network failure detecting client-side mounted on a PC. The network failure detecting client-side comprises: a failure detecting module for testing the network connection of PC when receiving a failure detecting request, and for returning the failure cause to the user's interface module when detecting a failure; and a user's interface module for receiving the failure cause from the failure detecting module and returning it to the PC.

Description

technical field [0001] The invention relates to computer network technology, in particular to a system and method for network fault detection when the computer network is connected. Background technique [0002] With the popularity of the Internet (Internet), more and more users need to use dial-up or broadband Internet services. According to the faults of broadband Internet users collected by operators, the faults on the client side, that is, on the user side, account for the highest proportion, accounting for more than 40%. Among them, about 10% of the faults come from the remote terminal unit (RTU), 20% of the faults come from the line, and 30% of the faults come from the network equipment including: network card, ADSL terminal, network cable connection, network protocol, operating system, PPPOE software, etc. [0003] However, the computer skills of most users are still limited, and they are often at a loss when the PC cannot access the Internet or the Internet speed is...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04L12/24
Inventor 江世强杨涛肖正宏尹启龙肖钧
Owner HUAWEI TECH CO LTD
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