Unlock instant, AI-driven research and patent intelligence for your innovation.

Sale support service

A technology of service software and customer service representatives, which is applied in the field of sales support services of electronic devices, and can solve problems such as expensive electronic devices and complicated functions

Inactive Publication Date: 2012-08-29
谢浩强
View PDF4 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] These electronic devices are very expensive and have complex functions, making it impossible to provide them to potential customers to fully try out their functions before purchasing them

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Sale support service
  • Sale support service

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0006] According to an embodiment of the present invention, an electronic device 1 equipped with a touch screen 2 is provided.

[0007] The electronic device 1 may be provided to a user for a short-term trial, eg, 7 days, after the electronic device 1 is sold to the user. During the trial period, the user can return the electronic device 1 for a full refund if the performance of the electronic device 1 is not satisfactory to the user.

[0008] Every time when the switch mechanism of the electronic device 1 is turned on, it will automatically record the duration of being turned on in a confidential form, and if it has been turned on multiple times, it will record all the times it has been turned on The durations are all added up to obtain a sum, and the sum is further compared with a pre-set limit X, say two hours, and once the sum reaches the pre-set limit, the electronic device 1 The date and time when the preset limit is reached will be recorded. This date will be used as ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

Provided is a method for sale support service, which provides a trial period and sale support service for a user of an electronic device. The electronic device can transmit information displayed by a touch screen to a server, enabling a worker or intelligent software to teach the user how to use the electronic device. The electronic device can be used by generating a vernier movement on the touch screen.

Description

field of invention [0001] The present invention relates to a sales support service for goods, and more particularly to a sales support service for electronic devices. technical background [0002] Nowadays, electronic devices equipped with touch screens (English name: touch screen) are ubiquitous and used as mobile phones, computers, and the like. [0003] These electronic devices are very expensive and have complex functions, making it impossible for them to be offered to potential customers to fully try out their functions before purchasing them. Contents of the invention [0004] An object of the present invention is to provide sales support services for customers of such electronic devices, so as to facilitate customers to use their functions before or after purchasing them. Description of drawings [0005] figure 1 A simplified illustration of the information and images displayed on a customer service representative's computer screen monitor. detailed descriptio...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02
Inventor 谢浩强
Owner 谢浩强