Instruction method and device for user to complete online banking operation
A technology for users and online banking, applied in the field of instruction methods and devices for users to complete online banking operations, can solve the problems of wasting user time, users discovering online banking transaction functions, and user experience is not good, and achieves the effect of saving time and improving user experience.
Active Publication Date: 2020-03-27
BANK OF CHINA
View PDF5 Cites 0 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0002] Banks have developed many online banking transaction functions, which makes the online banking menu more and more diverse. However, at present, the online banking transactions of various banks are mostly completed in the form of active triggering by users. The banking system cannot guide users to find the online banking transaction functions they are interested in. Find the transaction name you need in the transaction menu. Even if there is a tree index menu, it takes two to three steps to find the target transaction, which will waste a lot of time for users and make the user experience bad.
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0052] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in further detail below in conjunction with the embodiments and accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.
[0053] The existing banking system completes online banking transactions in the form of active triggering by users. In this way, users need to find the transaction name they need in a large number of online banking menus, which wastes a lot of time and makes the user experience bad. Based on this, the present invention proposes an instruction method and device for users to complete online banking operations, which can solve the problems existing in the prior art.
[0054] figure 1 It is a flow chart of an instruction method for a user to complete an online banking operation proposed by an embo...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
The invention provides a method and a device for guiding a user to finish e-banking operations. The method comprises steps as follows: a probability model used for predicting the e-banking operation behaviors of a user is established; a behavior feature library is established according to historical data of the e-banking operation behaviors and features of the user; the probability model is trained according to the behavior feature library, and the trained probability model is obtained; follow-up e-banking operation behaviors of a to-be-identified user are predicted according to the trained probability model, the features of the to-be-identified user and the previous e-banking operation behaviors of the to-be-identified user; the to-be-identified user is guided to finish e-banking operations according to the predicted follow-up e-banking operation behaviors of the to-be-identified user. Compared with the prior art, the method allows a banking system to analyze services which a user requires most and guide the user to find the e-banking transaction function which the user is interested in according to the previous e-banking operation behaviors of the user instead of purely providing triggering-type services, accordingly, time of the user is saved, and user experience is improved.
Description
technical field [0001] The invention relates to the technical field of data mining, in particular to an instruction method and device for users to complete online banking operations. Background technique [0002] Banks have developed many online banking transaction functions, which makes the online banking menu more and more diverse. However, at present, the online banking transactions of various banks are mostly completed in the form of active triggering by users. The banking system cannot guide users to find the online banking transaction functions they are interested in. Find the transaction name you need in the transaction menu. Even if there is a tree index menu, it takes two to three steps to find the target transaction, which will waste a lot of time for the user and make the user experience bad. Contents of the invention [0003] The embodiment of the present invention provides an instruction method for the user to complete the online banking operation, which can g...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/957G06Q40/02
CPCG06F16/957G06Q40/02
Inventor 裴艳霞赵晨露冯欢
Owner BANK OF CHINA