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Method, apparatus and computer device for predicting potential users based on lost users

A prediction method and user technology, applied in the computer field, can solve problems such as inability to guarantee the accuracy of potential user predictions, increase labor costs, and unstable prediction results of potential users, so as to prevent inaccurate prediction results, ensure prediction accuracy, and guarantee The effect of stability

Pending Publication Date: 2019-01-18
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, this method not only increases the labor cost, but also is affected by the salesperson's own experience, which leads to unstable prediction results of potential users, so that the prediction accuracy of potential users cannot be guaranteed.

Method used

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  • Method, apparatus and computer device for predicting potential users based on lost users
  • Method, apparatus and computer device for predicting potential users based on lost users
  • Method, apparatus and computer device for predicting potential users based on lost users

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Embodiment Construction

[0034] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0035] The potential user prediction method based on lost users provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the terminal 102 communicates with the server 104 through the network. The terminal 102 is used to generate data such as user attributes, user policy attributes, user policy claim data, and insurance after-sales data, and send them to the server 104 . The server 104 is used to obtain data within a specified period of time, perform predictions based on the data through various potential user predicti...

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Abstract

The present application relates to data processing techniques and provides a method, apparatus and computer device for predicting potential users based on lost users. The method comprises the following steps of: acquiring data of a lost user in a specified time period; According to the acquired data, predicting by a plurality of potential user prediction models to obtain a prediction tag corresponding to the potential user prediction model; Determining a target prediction tag which satisfies a preset condition in each prediction tag; When the target prediction label is a specified target label, determining the lost user to be a potential user. The method can ensure the stability of the prediction results of potential users, so as to ensure the accuracy of the prediction.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a potential user prediction method, device and computer equipment based on lost users. Background technique [0002] In the insurance industry, lost users refer to users who have purchased or used insurance products of a designated insurance company, but no longer purchase or use the insurance products of the designated insurance company due to reasons such as losing interest in the insurance products of the designated insurance company . For insurance companies, the loss of users will undoubtedly lead to a reduction in user resources, resulting in a decline in revenue. In practice, lost users may be converted into new users, that is, lost users may become new users again. Therefore, how to determine potential users who may be converted into new users from the numerous lost users, and remarket the potential users to convert the potential users into new users is very...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q40/08
CPCG06Q30/0202G06Q40/08
Inventor 韦雨露
Owner CHINA PING AN LIFE INSURANCE CO LTD
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