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Task delegation manager and interface

A task and receiver technology, applied in the field of task delegation manager and interface, can solve problems such as sales assistant forgetting to perform the task

Inactive Publication Date: 2019-07-16
MICROSOFT TECH LICENSING LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Or, when a task assignment is communicated via IM, the sales associate may forget to perform the task altogether

Method used

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  • Task delegation manager and interface
  • Task delegation manager and interface
  • Task delegation manager and interface

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Embodiment Construction

[0024] In the following detailed description, reference is made to the accompanying drawings, which constitute a part hereof, and which show by way of illustration specific embodiments or examples. These aspects may be combined, other aspects may be utilized, and structural changes may be made without departing from the present disclosure. Embodiments may be implemented as methods, systems or devices. Accordingly, embodiments may take the form of a hardware implementation, an entirely software implementation or an implementation combining software and hardware aspects. Accordingly, the following detailed description is not to be considered in a limiting sense, and the scope of the disclosure is defined by the appended claims and their equivalents.

[0025] As noted above, the present disclosure generally relates to systems and methods for tracking the progress and completion of delegated tasks. A "delegated task" is a task that a "delegator" or a manager has assigned to a pe...

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Abstract

Systems and methods for tracking the progress and completion of delegated tasks. A delegated task is a task that has been assigned to a responsible person for completion by a delegator or manager. Traditionally, such delegated tasks are not tracked within the manager's calendar / tasking application and, accordingly, the manager may find it difficult to track the progress of delegated tasks. Moreover, it is commonplace for a delegator to assign a task via a message or other informal means of communication. Not only so, but while the delegated task is pending, the delegator and the responsible person may interact regarding the progress of the delegated task using a variety of different message types (e.g., email, text, instant messaging, voice mail, in-person communications, phone calls, etc.). The methods and systems herein provide a management tool in a centralized location for easily tracking the progress and completion of a plurality of delegated tasks.

Description

Background technique [0001] Today, people collaborate using a wide variety of communication types including text, instant messaging, email, message boards, and more. In collaborating on projects or other activities, it has become commonplace for one person to delegate tasks to another via one of these forms of communication. However, in this case, it is difficult to track the progress and completion of such delegated tasks. For example, a sales manager may request a sales assistant to follow up with a new contact via instant messaging ("IM"). The sales associate can accept the task assignment via reply IM, but can provide details on follow-up in a follow-up email. Or, when a task assignment is communicated via IM, the sales associate may forget to perform the task altogether. In this case, the sales manager needs to remember the task and who it was delegated to in order to keep track of the task progress and completion. [0002] Embodiments have been described with respect...

Claims

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Application Information

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IPC IPC(8): G06Q10/10
CPCG06Q10/103H04L51/234H04L51/04H04L51/18
Inventor S·索尼
Owner MICROSOFT TECH LICENSING LLC
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