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Message notification method and device, medium and electronic equipment

A message notification and message technology, applied in instrumentation, finance, data processing applications, etc., can solve problems such as affecting work efficiency, missing messages, and inundation, so as to improve work efficiency, reduce the probability of missing important messages, and improve user experience. Effect

Active Publication Date: 2020-04-17
TAIKANG LIFE INSURANCE CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the method of notifying the salesman is as follows: when the customer has insurance purchase behavior online, the salesman is notified. However, if the salesman has many customers at the same time, he will be overwhelmed by a large number of process messages, which may miss important news. If the salesman If you want to view useful messages, you also need to spend a lot of energy and time to screen out useful notifications from a large number of messages, which greatly affects its work efficiency

Method used

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  • Message notification method and device, medium and electronic equipment
  • Message notification method and device, medium and electronic equipment
  • Message notification method and device, medium and electronic equipment

Examples

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Embodiment Construction

[0038] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and fully convey the concept of example embodiments to those skilled in the art.

[0039] Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of embodiments of the invention. However, those skilled in the art will appreciate that the technical solutions of the present invention may be practiced without one or more of the specific details, or other methods, components, means, steps, etc. may be employed. In other instances, well-known methods, apparatus, implem...

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Abstract

The invention provides a message notification method. The message notification method comprises the steps of obtaining an event; dividing the event into a homologous event sequence corresponding to the event according to an identifier of the event; determining a to-be-sent message of the event according to the event; and determining a sending opportunity of the to-be-sent message according to whether the event has a pre-event and / or a post-event in the homologous event sequence. Thus, useful messages can be effectively screened out for customers, the customers are informed at a proper time, the probability that the customers miss important messages is reduced, the working efficiency is improved, and the user experience is improved. The invention further provides a message notification device, a medium and electronic equipment.

Description

technical field [0001] The present invention relates to the technical field of message processing, in particular to a message notification method, device, medium and electronic equipment. Background technique [0002] In the daily business of insurance companies, there are a large number of interactive scenarios that require contact with customers. With the rise of various Internet tools, the customer's insurance process has gradually changed from offline to online. Since insurance products are more complicated than general products, especially long-term insurance products have a long insurance application process, involving asynchronous processes such as underwriting and deduction. In order to enable the salesperson to know and grasp the customer's online insurance application process behavior at the first time, to know the problems encountered by the user in a timely manner, to actively answer them, and to facilitate the business, a mechanism is needed to notify the salesp...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/08
CPCG06Q10/0633G06Q40/08
Inventor 王锐孙通
Owner TAIKANG LIFE INSURANCE CO LTD