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Question reply processing method and device, electronic equipment and storage medium

A method and technology for dealing with problems, applied in the field of artificial intelligence and computer, which can solve problems such as lack of professionalism and knowledge, achieve the effect of efficient problem response plan and improve accuracy

Pending Publication Date: 2022-01-11
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, on addressing, consulting, education and other websites, users’ questions are very professional, while the responses of the intelligent dialogue system used in smart speaker products are mostly interesting, lacking corresponding professionalism and knowledge.

Method used

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  • Question reply processing method and device, electronic equipment and storage medium
  • Question reply processing method and device, electronic equipment and storage medium
  • Question reply processing method and device, electronic equipment and storage medium

Examples

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Embodiment Construction

[0027] The exemplary embodiments of the present disclosure are described below in conjunction with the accompanying drawings, which include various details of the embodiments of the present disclosure to facilitate understanding, and they should be regarded as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the disclosure. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

[0028] Apparently, the described embodiments are some of the embodiments of the present disclosure, but not all of them. Based on the embodiments in the present disclosure, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present disclosure.

[0029] It should be noted that ...

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PUM

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Abstract

The invention provides a question reply processing method and device, electronic equipment and a storage medium, and relates to the technical field of artificial intelligence such as machine learning and natural language processing. According to the specific implementation scheme, the method includes identifying whether a to-be-replied question has a knowledge requirement or not; if yes, obtaining knowledge information corresponding to knowledge points in the question based on a knowledge base; and generating a knowledge reply of the question by referring to the knowledge information. According to the technical scheme, the accuracy of question reply can be effectively improved, and the professionality and knowledge of reply are enhanced.

Description

technical field [0001] The present disclosure relates to the field of computer technology, specifically to the field of artificial intelligence technology such as machine learning and natural language processing, and in particular to a processing method, device, electronic equipment, and storage medium for answering questions. Background technique [0002] In many existing addressing, consulting, education and other websites, many comments from users are mainly questions. At present, the replies to these questions are mainly based on manual operations, and most of them are replies from the author or users. However, some of the articles excavated from the entire network do not have authors, requiring website operators to conduct manual operations, resulting in high manual operation costs. [0003] In addition, there are many intelligent dialogue systems in the prior art. For example, many intelligent speaker products are equipped with intelligent dialogue systems, which can ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/35G06N3/04G06N3/08G06F16/9535
CPCG06F40/35G06N3/04G06N3/08G06F16/9535
Inventor 林泽诚张明
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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