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Remote assistance method and device, related equipment and storage medium

A technology of remote assistance and target equipment, which is applied in the field of remote assistance methods, devices and related equipment and storage media, and can solve problems such as complex operations, improper dictation, and difficult to understand dictation content

Pending Publication Date: 2022-02-18
SHENZHEN SENSETIME TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the way of realizing remote assistance through dictation, there may be problems such as improper dictation or difficult to understand the dictation content due to the complicated operation, which may lead to misoperation and low guidance efficiency

Method used

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  • Remote assistance method and device, related equipment and storage medium
  • Remote assistance method and device, related equipment and storage medium
  • Remote assistance method and device, related equipment and storage medium

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Embodiment Construction

[0039] The solutions of the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings.

[0040] In the following description, for purposes of illustration rather than limitation, specific details, such as specific system architectures, interfaces, and techniques, are set forth in order to provide a thorough understanding of the present application.

[0041] The term "and / or" in this article is just an association relationship describing associated objects, which means that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist simultaneously, and there exists alone B these three situations. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship. In addition, "many" herein means two or more than two. In addition, the term "at least one" herein means any one of a variety or any combination of at least two of th...

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PUM

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Abstract

The invention discloses a remote assistance method and device, related equipment and a storage medium, and the method comprises the steps: responding to a detection result that a first terminal shoots target equipment, and transmitting an operation request of the target equipment to a second terminal; obtaining an operation instruction for the target equipment sent by the second terminal; generating virtual operation guidance information matched with the operation instruction, so that the first terminal displays that the virtual object executes an operation matched with the operation instruction on the target equipment, and the operation is generated based on the virtual operation guidance information. Through the above mode, the remote assistance efficiency can be improved, and the probability of misoperation can be reduced.

Description

technical field [0001] The present application relates to the technical field of remote communication, in particular to a remote assistance method, device, related equipment and storage medium. Background technique [0002] With the development of modern technology, the structure of equipment is more complicated and refined, and there may be problems of not knowing how to operate the equipment correctly. When users do not know how to use the equipment functions or do not know how to operate the equipment, they generally choose to use the telephone or video to obtain remote assistance. [0003] At present, in the process of remote assistance, usually both parties will use telephone, video, etc. to conduct remote instruction and teaching in the form of dictation. However, in the way of realizing remote assistance through dictation, there may be problems such as improper dictation or difficult to understand the dictation content due to the complicated operation, which may lead...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L67/025G06T19/00H04N7/14
CPCG06T19/006H04N7/147G06F18/22
Inventor 何玉祖符修源吴俊扬
Owner SHENZHEN SENSETIME TECH CO LTD