Method for calling remote service in parking lot and related system

Abstract

The embodiment of the invention discloses a method for calling remote service in a parking lot and a related system, which are used for improving the passing efficiency of the parking lot. The method comprises the steps that an intelligent terminal to which a target vehicle belongs sends a user request to a cloud server, the user request comprises positioning information and service request information, the positioning information is used for the cloud server to determine the position of the target vehicle, and the service request information is a voice and / or video session request; the cloud server receives the user request, generates a service task according to the user request and distributes the service task to a cloud seat; and the cloud seat receives the service task and establishes connection with the intelligent terminal according to the service task.

Description

technical field [0001] The embodiments of the present application relate to the field of parking lots, and in particular to a method and a related system for calling remote services in a parking lot. Background technique [0002] In today's parking lot, for the convenience of users, functions such as self-service payment and intelligent release have been developed very well. [0003] In the prior art, when a car owner encounters difficulties at the entrance and exit of the cloud-hosted parking lot or a machine failure, he can call a remote worker to provide assistance through the remote call button configured at the entrance and exit. Calling remote staff through a fixed button can solve most of the special situations that existed at the time, but it is not the most convenient for users. For example, in the case of bad weather at the entrance and exit of an outdoor parking lot, the owner wants to trigger the remote call button and pass the entrance and exit equipment. It is...

AI Technical Summary

Problems solved by technology

Calling remote staff through a fixed button can solve most of the special situations that existed at the time, but it is not the most convenient for users. For example, in the case of bad weather at the entrance and exit of an outdoor parking lot, the owner wants to trigger the remote call button and pass the entrance and exit equipment. It is inconvenient to have voice calls with remote workers, resulting in vehicles being stranded at the entrance of the parking lot, reducing the efficiency of parking lot traffic

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