Remote diagnosis method, device, equipment and computer

Abstract

The invention relates to the technical field of automobile remote diagnosis, and discloses a remote diagnosis method and device and computer equipment, and the method comprises the steps: building an order receiving platform, enabling the order receiving platform to be connected with target equipment, and enabling the order receiving platform to receive a reservation order and a specified order, and to transmit a diagnosis order to the target equipment which transmits the reservation order and the specified order; the target equipment is connected with the automobile to obtain an automobile fault report; the target equipment analyzes the fault report; if the target equipment cannot diagnose the automobile, initiating a reservation order or an appointment order to an order receiving platform, and performing diagnosis test on the automobile in an external support mode; and the order receiving platform receives the reservation order or the appointment order, analyzes the reservation order or the appointment order, and sends a diagnosis order to the target equipment, so that external diagnosis equipment initiates remote diagnosis detection. According to the invention, an automobile repair plant is combined with an advanced technician capable of solving the complex fault problem of an automobile, and a remote diagnosis platform taking service as a core is constructed.

Description

technical field [0001] The present application relates to the technical field of remote diagnosis, and in particular, to a remote diagnosis method, apparatus, device and computer. Background technique [0002] At present, more and more new energy vehicles are put into use. In order to keep up with the growth rate of vehicles, there are also many repair stations or repair shops for repairing vehicles. Some of the problems that follow are insufficient maintenance equipment or insufficient functions of the maintenance equipment. Perfect, the car fails to be diagnosed and repaired in time based on the existing equipment. This situation generally occurs in small-scale repair shops or newly established repair sites. Due to scale problems or newly established problems, there will always be problems. When encountering some unsolvable faults, what is more, some repair shops do not have maintenance services, but only provide diagnostic opinions. In this case, if these problems need to...

AI Technical Summary

Problems solved by technology

[0002] At present, new energy vehicles are being put into use more and more. In order to keep up with the growth rate of automobiles, repair stations or repair shops for repairing cars are emerging in an endless stream. Some of the problems that follow are insufficient maintenance equipment or insufficient maintenance equipment functions. Perfect, the car has a fault problem and cannot be diagnosed and repaired in time based on the existing equipment. This situation usually occurs in small-scale repair shops or newly established repair stations. Due to scale problems or newly established problems, there will always be Encounter some failures that cannot be solved, what's more, some repair shops do not have maintenance services, but only provide diagnostic opinions. In this case, to solve these problems, it is necessary to expand the detection of diagnostic equipment functions or purchase diagnostic equipment for automotive testing separately

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