Financial institution channel cooperation system and channel cooperation device

Abstract

PROBLEM TO BE SOLVED: To cope with the coordination processing between channels required when, for example, providing a new financial commodity or service flexibly and efficiently. ŽSOLUTION: A financial institution channel coordination system comprises a channel control unit on a delivery channel element device; and a channel coordination device that houses the channel control unit and can be connected to a host device and an external device. The channel coordination device comprises a communication control section for absorbing the difference in a communication protocol for each channel; a workflow definition section for storing the definition of a workflow in which a plurality of channels are coordinated; a workflow processing section for storing a work program that becomes the processing unit of a workflow and processes an instruction work; a workflow control section for executing the workflow definition whose processing has been requested; and a client information management section for performing the mapping processing of a client information identifier and client information for each channel for providing, when a work program being processed needs to acquire the client information from a prescribed channel. Ž

Description

technical field [0001] The present invention relates to a financial channel cooperation system and a channel cooperation device, and provides, for example, a structure capable of performing common processing on processes coordinated among a plurality of channel processing devices. Background technique [0002] The elements of the financial system in financial institutions headed by banks can be divided into two categories: the supply channel (supply channel) that is the source of supply of goods or services, and the supply channel used to supply goods to financial institution clerks or users of financial institutions at this time Or the delivery channel of the service. [0003] Examples of supply channels include business systems such as computer mainframes or business servers inside the company, financial products or financial service provision systems provided by external companies, etc. In addition, examples of delivery channels include business hall ...

AI Technical Summary

Problems solved by technology

The problem with the existing method is that whenever a new requirement or business is generated, the system must be developed separately, which is very inefficient

However, the same information cannot be obtained from various delivery channels such as ATMs or negotiation terminals or consultation terminals in business halls

Therefore, it is impossible to make full use of various delivery channels to carry out effective asset utilization consultation business

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