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Platform for automated recording and storage of messaging service conversations

a messaging service and conversation technology, applied in the field of communication and messaging, can solve the problems of message not being read, task being made more difficult, task being made difficult,

Inactive Publication Date: 2020-10-15
DEEPVIEW SOLUTIONS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This patent describes a system for recording and storing messaging service conversations. The system allows a monitored user to access unencrypted versions of their messaging feeds and record, store, and search conversations with other users. The system generates an asymmetric encryption key for the user's device and retrieves a list of user profiles associated with the device for recording conversations. The recorded conversations are periodically retrieved and associated with user profiles for easy searching. The technical effect of this system is improved data security and efficient recording and storage of messaging service conversations.

Problems solved by technology

The rise in popularity of portable devices, and the increasing culture of sharing various aspects of one's life on social media and messaging has proven to be an evolving burden on adherence to regulatory rules.
This task is made difficult by the multiplicity of means through which conversations can be held, including particularly popular messaging services such as WhatsApp, currently the most popular messaging service.
The task is made more difficult because WhatsApp and other messaging services now provide end-to-end encryption, meaning that messages can't be read even if they are recorded, unless the employee grants the employer access to the unencrypted messages from the messaging service account.
Employees are reluctant to have all of their conversations (including personal conversations unrelated to work) on a messaging service recorded, but there is currently no way to select which conversations can be recorded by the employer, and which cannot.

Method used

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  • Platform for automated recording and storage of messaging service conversations
  • Platform for automated recording and storage of messaging service conversations
  • Platform for automated recording and storage of messaging service conversations

Examples

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Embodiment Construction

[0020]The inventor has conceived, and reduced to practice, a system for automated recording and storage of messaging service conversations.

[0021]One or more different aspects may be described in the present application. Further, for one or more of the aspects described herein, numerous alternative arrangements may be described; it should be appreciated that these are presented for illustrative purposes only and are not limiting of the aspects contained herein or the claims presented herein in any way. One or more of the arrangements may be widely applicable to numerous aspects, as may be readily apparent from the disclosure. In general, arrangements are described in sufficient detail to enable those skilled in the art to practice one or more of the aspects, and it should be appreciated that other arrangements may be utilized and that structural, logical, software, electrical and other changes may be made without departing from the scope of the particular aspects. Particular features...

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PUM

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Abstract

A system for a system for automated recording and storage of encrypted messaging service conversations. The system enables access to unencrypted versions of a monitored user's encrypted messaging feeds, and allows for the recording, storage, indexing, cataloging, and searching thereof. The monitored user is able to select which conversations in the messaging feeds may be so accessed.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS[0001]ApplicationNo.Date FiledTitleCurrentHerewithSYSTEM AND METHOD FOR PRECISIONapplicationDOSING OF INGESTIBLE PRODUCTS WITH ACTIVE PHARMACEUTICALINGREDIENTSwhich is a continuation of:16 / 383,225Apr. 12, 2019PLATFORM FOR AUTOMATEDRECORDING AND STORAGE OFMESSAGING SERVICE CONVERSATIONSthe entire specification of each of which is incorporated herein by reference.BACKGROUND OF THE INVENTIONField of the Invention[0002]The disclosure relates to the field of communications and messaging, particularly for the purposes of recording conversations from messaging services to comply with established regulatory rules.Discussion of the State of the Art[0003]The rise in popularity of portable devices, and the increasing culture of sharing various aspects of one's life on social media and messaging has proven to be an evolving burden on adherence to regulatory rules. In the financial industry, for example, employers are required to record every work-related c...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04L9/08H04L12/58G06F3/06H04L29/08
CPCH04L51/04H04L67/306G06F3/0622G06F3/0655G06F3/0673H04L9/0825H04L9/088H04L9/14H04L9/0841H04L63/308H04L63/306H04L63/0428G06F3/062G06F3/0637G06F3/067H04L51/216
Inventor PARRY, CATHERINE JESSIE WALKER
Owner DEEPVIEW SOLUTIONS