System and method for initiating blind transfer call switching business

Abstract

The invention discloses a process for initiating the blind transference calling transference service and the system, wherein the process comprises the first step is that switching in a voice communication network by a voice terminal through a voice switch-in device and reporting hook-switch events to the voice switch-in device, the second step is that adding the blind transference calling transference number of the blind transference calling transference service in a number list by the voice switch-in device, and collecting numbers for the voice terminal, the third step is that reporting the dialing events by the voice terminal, deciding the current service of the voice terminal is blind transference calling transference service by the voice switch-in device through matching the number which is reported with the blind transference calling transference number to obtain the number of the transference destination, and conducting the relative processes after entering into the blind transference calling transference flow. The invention eliminates the conflict between the blind transference calling transference and other voice supplementary services which collect number through a hook-switch, thereby users can conveniently use the blind transference calling transference services.

Description

technical field [0001] The invention relates to voice supplementary service technology in the field of voice communication, in particular to a method and system for initiating a blind transfer call transfer service. Background technique [0002] Call forwarding is a commonly used voice supplementary service, and different communication standard organizations and communication service operators have different definitions for call forwarding. Common call transfer services include inquiry call transfer and blind call transfer. The processing flow of the two businesses can be briefly described as follows: [0003] 1. Ask for call transfer: [0004] a1) User A and user B are in a talking state; [0005] a2) User A flashes the hook switch, and then dials the number of user C; [0006] a3) After user C rings, user A listens to the ringback tone; [0007] a4) After user C answers, user A talks with user C; [0008] a5) User A hangs up, user B talks with user C, and inquires ab...

AI Technical Summary

Problems solved by technology

[0016] The technical problem to be solved by the present invention is to provide a method and system for initiating a blind transfer call transfer service, which is used to solve the blind transfer call transfer and other voice supplementary services that require flashing the hook switch and receiving numbers in the prior art The conflict between the users caused the problem that the user could not use the blind transfer call transfer service

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