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Service tracking method, system and server

A server and business technology, applied in the communication field, can solve the problem that business tracking requesters cannot obtain business tracking data in a timely and effective manner

Inactive Publication Date: 2008-10-15
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0022] The embodiment of the present invention provides a business tracking method, system and device to solve the problem that business tracking requesters cannot obtain business tracking data in a timely and effective manner in the prior art The problem

Method used

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  • Service tracking method, system and server
  • Service tracking method, system and server
  • Service tracking method, system and server

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Experimental program
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Embodiment Construction

[0047] The specific embodiments of the present invention will be described below in conjunction with the drawings.

[0048] image 3 A schematic diagram of the implementation process of the business tracking method, as shown in the figure, includes the following steps when implementing business tracking:

[0049] Step 301: After receiving the service tracking request message, the OSPE server is triggered to perform service tracking, and the request message includes service information to be tracked and callback information;

[0050] Step 302: The OSPE server performs business tracking according to the business information to be tracked and obtains a feedback business tracking result;

[0051] Step 303: Send the service tracking result fed back to the OSPE server according to the callback information. Since the service tracking result data is sent back based on the callback information, the lack of the polling mechanism that requires the service tracking requester to request the s...

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PUM

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Abstract

The invention discloses a method and a system for tracking service status and service tracking control server. The method includes the triggering of the service tracking server for service tracking after a service tracking request message is received, wherein, the request message comprises the service information requiring tracking and callback information; the service server carries out the service tracking and obtains the feedback service tracking result according to the service information requiring tracking and sends feedback to the service tracking result of the tracking control server according to the callback information. By adopting the invention, the tracking result can be effectively fed back after the sending of the service tracking is requested by a service tracking requestor.

Description

Technical field [0001] The present invention relates to the field of communication technology, in particular to a method and system for tracking service status and a service tracking control server. Background technique [0002] With the continuous development of the communications industry, in order to improve user satisfaction, it is necessary to quickly resolve user complaints about business / application failures. Tracking the business flow is an effective means for failure analysis and location. The part related to business tracking in the tracking control system (OSPE, OMA Service Provider Environment) proposed by the Open Mobile Alliance (OMA) to manage and maintain the business life cycle and responsible for business tracking includes three modules: tracking control server (OSPE) Server), tracking agent and business database (SMAC, Service Model And Catalogue) responsible for storing and maintaining business catalogs and models. [0003] figure 1 It is a schematic diagram...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04Q7/34H04L12/24H04M3/22
CPCH04L67/22H04L41/5009H04L41/5067H04L67/535G06Q30/02H04W4/16G06Q50/40
Inventor 唐杰石晓旻
Owner HUAWEI TECH CO LTD