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System, device and method of providing location based, emergency and service call and inventory information

Through wireless communication and RFID technology, the existing dispatch system solves the problem of low efficiency of positioning and resource scheduling in emergency and service dispatch, realizes rapid positioning of emergency call locations and automatic dispatch of resources, and improves response efficiency.

Active Publication Date: 2010-08-11
ERICSSON AB PATENT UNIT LTE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the logistics of conventional dispatch systems cannot quickly dispatch a service vehicle to a caller, even if the part is located in a service vehicle near the caller
Rather, callers must often wait days or weeks for a service call when all the resources needed to complete the repair are located nearby
Therefore, current scheduling practices are cumbersome and time-consuming

Method used

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Examples

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Comparison scheme
Effect test

Embodiment Construction

[0012] The present invention includes a system for providing location-based event and inventory information such as GPS coordinates, emergency or service codes and RFID data to terminals such as mobile terminals / GPS receivers from a dispatch system over a communication channel of a wireless infrastructure, Apparatus and methods, the terminal is adapted to receive location-based information and automatically input it into the terminal's GPS receiver without intervention by the GPS user. Directions from the terminal's then current location to the location automatically entered from the dispatch system can then be automatically plotted on the terminal's map display.

[0013] Embodiments of the invention for a scheduling environment are described herein. For example, the dispatch system of the present invention includes a first terminal coupled to a database, the first terminal being adapted to receive first address and event information obtained and entered by a dispatcher. The ...

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PUM

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Abstract

A system for providing location based, event and inventory information having a first terminal coupled to a database correlating address information to location based coordinate information, said first terminal adapted to transmit said location based coordinate information and a second terminal adapted to receive the location based coordinate information, automatically input such location based coordinate information into a map display and display a map including the address that correlates to said location based coordinate information.

Description

technical field [0001] The present invention relates to dispatch systems coupled to wireless Global Positioning Satellite (GPS) and Radio Frequency Identification (RFID) systems. More specifically, and not by way of limitation, the present invention is directed to a dispatch system and method for providing location-based emergency and service calls and inventory information to first responders or service companies. Background technique [0002] When an emergency situation arises, a call is usually made to an emergency dispatch center. The dispatcher then alerts first responders, such as police, fire and / or ambulance services via the two-way radio, that assistance is needed. The initial call is made, for example, in the United States using the 911 system. The dispatcher alerts available first responders of the emergency by transmitting the address of the emergency via wireless analog or digital voice (eg, using the APCO 25 compliant system). Often, a paper grid map is used...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/22G01S19/06G01S19/25H04W4/90
CPCG08G1/202H04W76/007G08B25/08H04W76/50
Owner ERICSSON AB PATENT UNIT LTE